Chapter 7: Groups and Teamwork Flashcards
Formal work group
Groups established by organizations to achieve goals
Informal groups
Groups that emerge naturally in response to common interests
Stages of Group Development
Forming, storming, norming, performing, and adjourning
Punctuated equilibrium model
A model of group development that describes how groups with deadlines are affected by their frist meetings and crucial midpoint transitions
Additive tasks
Group performance dependent on sum of the indivudual performances
Disjunctive tasks
Group performance dependent on best individual performance, ie. efficiency research
Process losses
Group performance difficulties to do with large size of group
Conjuctive tasks
Group performance limited by worst individual performance, ie. assembly-line
Norms
Social behavioural expectations
Intrasender role conflict
One role sender sends conflicting role expectations to a role occupant
Intersender role conflict
More than one sender provide incompatible role expectations for role occupant
Interrole conflict
Several roles held by a role occupant involve incompatible expectations
Person-role conflict
Incompatible personality or skills of role occupant and role behaviour expectations
Social loafing
“Slacking off” or “not giving your all” when performing a group task
Collective efficacy
Shared beliefs that a team can successfully perform a task
