Chapter 7 Flashcards
any substantive modification to some part of the organization
organization change
change that is designed and implemented in an orderly and timely fashion in anticipation of future events
Planned change
a piecemeal response to circumstances as they develop
reactive change
The three steps of the Lewin Model
Unfreezing
Implication
Refreezing
A large-scale information system for integrating and synchronizing the many activities in the extended enterprise
ERP Enterprise resource planning
the radical redesign of all aspects of a business to achieve major gains in cost, service, or time
Business process change (reengineering)
a planned effort that is organization-wide, managed from the top, and intended to increase organizational effectiveness and health through planned interventions in the organization’s process, using behavioral science knowledge
organization development
the managed effort of an organization to develop new products or services or new uses for existing products or services
innovation
a new product, service, or technology that completely replaces an existing one
radical innovations
a new product, serve, or that modifies an existing one
incremental innovations
a change in the appearance or performance of a product or service or of the physical processes through which a product or service is manufactured
technical innovations
a change in the management process in an organization
managerial innovations
a change in the physical characteristics or performance of an existing product or service or the creation of a new one
product innovations
a change in the way a product or service is manufactured, created, or distributed
process innovations
similar to entrepreneurs except that they develop new businesses in the context of a large organization
intrapreneurs
