Chapter 6 Questions Flashcards
Which of the following is NOT a common base of departmentalization?
A. Customer
B. Function
C. Management
D. Location
C. Management
What is Job Enlargement?
A. An alternative to job specialization that involves systematically moving employees from one job to another
B. An alternative to job specialization that increases the total number of tasks that workers perform
C. An alternative to job specialization that attempts to increase both the number of tasks a worker does and the control the worker has over the job
D. An alternative to job specialization that allows an entire group to design the work system it will use to perform the interrelated set of tasks
B. An alternative to job specialization that increases the total number of tasks that workers perform
Define Decentralization.
A. The process of systematically delegating power and authority throughout the organization to middle and lower level management
B. The process of linking the activities of the various departments of the organizations
C. The process of systematically retaining power and authority in the hands of higher level management
D. Power that has been legitimized by the organization
A. The process of systematically delegating power and authority throughout the organization to middle and lower level management
Which of the following is NOT an advantage of Functional Departmentalization?
A. Coordination in each department is easier
B. Each department is staffed by area experts
C. Decision making becomes bureaucratic
D. Supervision is narrowly facilitated by managers
C. Decision making becomes bureaucratic
Define Differentiation
A. Degree to which the various subunits must work together in a coordinated fashion
B. Progression through which organizations evolve as they grow and mature
C. A model of organization design based on a legitimate and formal system of authority
D. Extent to which the organization is broken down into subunits
D. Extent to which the organization is broken down into subunits
Which of the following is a disadvantage of the Matrix Design?
A. Makes efficient use of human resources
B. The dynamics of group behavior may lead to slower decision making, one-person domination,
compromise decisions, or a loss of focus
C. Allows team members to serve as bridges to their departments
D. Is a useful vehicle for decentralization.
B. The dynamics of group behavior may lead to slower decision making, one-person domination,
compromise decisions, or a loss of focus
Which of the following is not one of the five basic forms of organizational design A. M-Form Design B. H-Form Design C. N-Form Design D. U-Form Design
C. N-Form Design
What are three alternatives to job specialization?
Possible answers:
- Job rotation
- Job enlargement
- Job enrichment
- The job characteristics approach
- Work teams
Compare and contrast Tall vs Flat organizations
Possible answer:
-Both play a part in establishing reporting relationships in the workplace
Tall Organizations
-Are more expensive because of the number of managers involved.
-Foster more communication problems because of the number of people through
whom information must pass.
Flat Organizations
-Lead to higher levels of employee morale and productivity.
-Create more administrative responsibility for the relatively few managers.
-Create more supervisory responsibility for managers due to wider spans of
control.
What is the bureaucratic model of organization and design
Possible answers:
-A logical, rational, and efficient organization design
based on a legitimate and formal system of authority.
Which of the following is NOT an alternative to job specialization?
A. Job Rotation
B. Job Enrichment
C. Job Enlargement
D. Job Differentiation
D. Job Differentiation
Which type of departmentalization groups jobs involving the same or similar activities?
A. Product Departmentalization
B. Functional Departmentalization
C. Customer Departmentalization
D. Location Departmentalization
B. Functional Departmentalization
Decentralization is best described as…
A. the process of systematically retaining power and authority in the hands of higher-level managers
B. the process by which a manager assigns a portion of his or her total workload to others
C. the process of systematically delegating power and authority throughout the organization to middle- and lower- level managers
D. None of the Above
C. the process of systematically delegating power and authority throughout the organization to middle- and lower- level managers
Which of the following is NOT one of the Three Basic Forms of Technology?
A. Sequential-Process Technology
B. Unit or Small-Batch Technology
C. Large-Batch or Mass-Production Technology
D. Continuous-Process Technology
A. Sequential-Process Technology
Which basic form of organization design is used by an organization made up of a set of unrelated businesses?
A. U-Form Design
B. M-Form Design
C. H-Form Design
D. B-Form Design
C. H-Form Design
Which is NOT a core dimension of job characteristics?
A. Autonomy
B. Economic dimension
C. Feedback
D. Skill variety
B. Economic dimension
The four types of departmentalization consist of…
A. functional, product, costumer, location
B. functional, product, costumer, management
C. functional, product, costumer, dependence
D. functional, product, costumer, organization
A. functional, product, costumer, location
The three major forms of interdependence are pooled, sequential, and _______
reciprocal
This organization design is used by organizations made up of a set of unrelated businesses; also known as H-form.
conglomerate/holding
This organization is based on multiple businesses in related areas operating within a larger organizational framework; also known as M-form.
divisional/multidivisional
Which of the following basic form of departmentalization design resembles functional departmentalization in its advantages and disadvantages?
A. H-form (Holding) Design
B. M-form (Multidivisional) Design
C. U-form (Unitary) Design
D. Hybrid Design
C. U-form (Unitary) Design
Tall Organizations:
A. Lead to higher levels of employee morale and productivity
B. Create more administrative responsibility for the relatively few managers
C. Create more supervisory responsibility for managers due to wider spans of control
D. Are more expensive because of the number of managers involved
D. Are more expensive because of the number of managers involved
Matrix Design is NOT useful when:
A. There is a strong environmental pressure
B. There are few amounts of information to be processes
C. There is pressure of shared resources
D. There are large amounts of information to be processed
B. There are few amounts of information to be processes
Functional or U-form (unitary) Design:
A. Tends to promoter centralization
B. Tends to promoter decentralization
C. None of the answers A and B are correct
D. Is common in larger organizations
A. Tends to promoter centralization
Which of the following represents a DISADVANTAGE of the Product Departmentalization?
A. Accountability and performance are difficult to monitor
B. A large administrative staff is needed to integrate activities of various departments
C. Large administrative staff may be needed to keep track of units in scattered locations
D. Administrative costs may increase due to each department having its own functional-area experts
D. Administrative costs may increase due to each department having its own functional-area experts
Which of the following are not one of the 5 basic elements of organization?
A. Departmentalization
B. Technology
C. Authority
D. Coordination
B. Technology
Which is the second stage of the organizational life cycle?
A. Maturity
B. Youth
C. Midlife
D. Birth
B. Youth
What is the degree to which the overall task of the organization is broken down and divided into smaller component parts?
A. Work Teams
B. Job Specialization
C. Authority
D. Functional Design
B. Job Specialization
Which of the following is not a form of organizational design?
A. Functional
B. Divisional
C. Matrix
D. Team
D. Team
What is an alternative to job specialization that allows an entire group to design the work system it will use to perform an interrelated set of tasks?
A. Feedback
B. Job Rotation
C. Work Teams
D. Job Enlargement
C. Work Teams
The grouping of jobs involving the same or similar activities is ____________________.
a. Departmentalization
b. Functional departmentalization
c. Job characteristics approach
d. Work teams
b. Functional departmentalization
When units operate with little interaction; their output is pooled at the organizational level. This is known as _________________.
a. Sequential interdependence
b. Pooled interdependence
c. Reciprocal interdependence
d. Interdependence
b. Pooled interdependence
When the output of one unit becomes the input for another in a sequential fashion. This is known as ___________________.
a. Sequential interdependence
b. Pooled interdependence
c. Reciprocal interdependence
d. Interdependence
a. Sequential interdependence
When activities flow both ways between units. This is known as __________________.
a. Sequential interdependence
b. Pooled interdependence
c. Reciprocal interdependence
d. Interdependence
c. Reciprocal interdependence
_________________ is the process of linking the activities of the various departments of the organization.
a. Coordination
b. Departmentalization
c. Grouping
d. Job Pairing
a. Coordination
