Chapter 7

Question 1

blog

Answer 1

a web log - an online journal, diary, or serial published by a person or group of people

Question 2

career development

Answer 2

a lifelong series of activities undertaken by individuals in their pursuit of a career

Question 3

career management

Answer 3

a series of formal and less formal activities designed and managed by the organization to influence the career development of one or more employees

Question 4

career planning

Answer 4

the process through which someone becomes more aware of their interests and needs, motivations, etc. in terms of their career.

Question 5

cost-benefit analysis

Answer 5

analysis undertaken to assess the cost-effectiveness of a project or program

Question 6

cross training

Answer 6

training employees to perform operations in areas other than their assigned jobs

Question 7

development

Answer 7

planned activities aimed to provide employees with enhanced skills and competencies for the future

Question 8

human resource development (HRD)

Answer 8

a function of human resource management that integrates the use of training and employee and career development efforts to improve individual, group, and organizational effectiveness

Question 9

knowledge management

Answer 9

the ability to use people’s knowledge, that is, information stored in employee’s heads

Question 10

learning curve

Answer 10

a visual representation of the rate at which one learns given material

Question 11

learning organization

Answer 11

an organization that has an enhanced capacity to learn, adapt, and change

Question 12

learning priniciples

Answer 12

guidelines to the ways people learn most effectively

Question 13

mentor

Answer 13

someone who offers informed career guidance and support on a regular basis

Question 14

needs assessment

Answer 14

a diagnosis that presents problems and future challenges that can be met through training or development

Question 15

onboarding

Answer 15

the process of integrating and acculturating new employees into the organization and providing them with the tools, resources and knowledge to become successful and productive

Question 16

orientation programs

Answer 16

programs that familiarize new employees with their roles, the organization, its policies, and other employees

Question 17

role-playing

Answer 17

a training technique that requires trainees to assume different identities in order to learn how others feel under different circumstances

Question 18

sponsor

Answer 18

a person in an organization who can create career development opportunities for others

Question 19

startup costs

Answer 19

the additional costs associated with a new employee because the new employee is typically less efficient than an experienced worker; the new worker also requires additional supervisory time

Question 20

strategic human resource development

Answer 20

the identification of needed skills and active management of employee’s learning in relation to corporate strategies

Question 21

succession planning

Answer 21

the process of making long-range management development plans to fill human resource needs

Question 22

training

Answer 22

planned activities aimed to provide employees with enhanced skills to perform their current jobs

Question 23

tansderence

Answer 23

applicability of training to job situations; evaluated by how readily the trainee can transfer the learning to his or her job

Question 24

virtual reality

Answer 24

use of modern computer technology to create a 3D environment

Question 25

wiki

Answer 25

a type of server program that allows multiple users to contribute to a website