Chapter 5

Question 1

Ads

Answer 1

advertisements in a newspaper, magazine, and so on that solicit job applicants for a position

Question 2

alumni associations

Answer 2

associations of alumni of schools, colleges, or other training facilities

Question 3

applicant tracking system (ATS)

Answer 3

databases of potential candidates that enable a good match between job requirements and applicant characteristics and also enlarge the recruitment pool

Question 4

blind ads

Answer 4

job ads that do not identify the employer

Question 5

buy back

Answer 5

a method of convincing an employee who is about o resign to stay in the employ of the organization, typically by offering an increased wage or salary

Question 6

competitive advantage

Answer 6

a competitive advantage exists when the firm is able to deliver the same value and benefits as competitors but at a lower cost (Cost advantage), or deliver more benefits or unique value that exceed those of competing products (differentiation advantage

Question 7

costs

Answer 7

expenses related to attracting recruits

Question 8

diversity management

Answer 8

recognizing differences among employees belonging to heterogeneous groups and creating a work environment in which members of diverse groups feel comfortable

Question 9

educational institutions

Answer 9

high schools, technical schools, community colleges, and universities where applicants for job positions are sought

Question 10

employee referrals

Answer 10

recommendations by present employees to the recruiter about possible job applications for a position

Question 11

employment and social development canada (ESDC)

Answer 11

federal department that provides programs and services for employers and present and potential employees

Question 12

human resource plan

Answer 12

a firm’s overall plan to fill existing and future vacancies, including decisions on whether to fill internally or by recruiting from outside.

Question 13

inducements

Answer 13

monetary, nonmonetary, or even intangible incentives used by a firm to attract recruits

Question 14

job application form

Answer 14

a company’s form completed by a job applicant indicating their contact information, education, prior employment, references, special skills and other questions pertaining to the position.

Question 15

job fairs

Answer 15

trade show style with many employers showcasing their companies and jobs to potential recruits

Question 16

organizational policies

Answer 16

internal policies that affect recruitment, such as “promote-from-within” policies

Question 17

professional search firms

Answer 17

agencies that, for a fee, recruit specialized personnel for a company

Question 18

recruiter habits

Answer 18

the propensity of a recruiter to rely on methods, systems, or behaviours that led to past recruitment success.

Question 19

recruitment

Answer 19

the process of finding and attracting capable applications to apply for employment and accept job offers that are extended to them

Question 20

resume

Answer 20

a brief voluntary listing of an applicant’s work experience, education, personal data, and other information relevant to the job

Question 21

selection

Answer 21

the identification of candidates from a pool of recruits who best meet job requirements using tools such as application blanks, tests and interviews

Question 22

temporary-help agencies

Answer 22

agencies that provide supplemental workers for temporary vacancies caused by employee leave, sickness, etc.

Question 23

walk-ins / write-ins

Answer 23

job seekers who arrive at or write to the human resource department in search of a job without prior referrals and not in response to a specific ad