Chapter 7 Flashcards

1
Q

Professional Socialization

A

the process by which an individual learns the knowledge, skills, values, attitudes, and dispositions associated with a professional role

Includes:
- anticipatory socialization
- organizational socialization

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2
Q

Anticipatory Socialization

A
  • recruitment
  • pre-service
  • student expectations/interests center around the appeal of the “team”-centered culture of athletics
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3
Q

Organizational Socialization

A

how individuals learn their roles within an organization and how to deal with the various job demands

Key for job satisfaction

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4
Q

Organizational Socialization Tactical dimensions

A
  • Formal or informal
  • Collective or individual
  • Sequential or random
  • Investiture or divestiture
  • serial or disjunctive
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5
Q

Tactical Dimensions: Formal vs. Informal

A

Formal-
- structured socialization events
- leaves no ambiguity of role/obligations/tasks
- medical documentation for reimbursement

Informal-
- lack of structure
- some employees (HS AT) indicate they learn better through trial and error

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6
Q

Tactical Dimensions: Collective vs. Individual

A

Collective-
- socialization experiences with a group (all new AT staff trained together)
- helps build consensus on how to address shared problems that the group may encounter

Individual-
- socialization experiences as an individual
- learn a specific and tailored role within an organization (facilitate innovation)

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7
Q

Tactical Dimensions: Sequential vs. Random

A

Sequential-
- specific sequence of events needed to be completed prior to an employee being moved into an organizational role

Random-
- sequence of experiences needed to take on organizational role is unclear or ambiguous

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8
Q

Tactical Dimensions: Investiture vs. Divestiture

A

Investiture-
- an individual’s attributes, characteristics, values, and attitudes are affirmed and valued (organization does not want to change them)

Divestiture-
- attempts to change an individual’s attitudes, values, skills, and patient interactions to match the organization

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9
Q

Tactical Dimensions: Serial vs. Disjunctive

A

Serial-
- presence of a role model or mentor to orient and instruct individuals who are entering an organization
- facilitates the attainment of a consistent set of values, skills, and attitudes

Disjunctive-
- lack of role model or mentor
- allows for innovation and fresh perspectives

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10
Q

Less Structures Tactical Dimensions

A
  • facilitate innovation
  • change status quo
  • facilitate change
  • problems: ambiguity, stress, conflict

informal, individual, random, investiture, disjunctive

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11
Q

More Structured Tactical Dimensions

A
  • promote status quo
  • reduce ambiguity and conflict
  • employees clear on roles
  • person-organization fit

formal, collective, sequential, divestiture, serial

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12
Q

Perceptions related to working within an organization

A
  • reality shock
  • role stress/strain
  • job dissatisfaction
  • concern about quality of life
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13
Q

Reality shock

A
  • realization that job responsibilities differ from previous education or employment experiences
  • discrepancy between the professional role one anticipated and the actual role expected
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14
Q

Role Stress

A

a social structural condition in which role obligations are vague, irritating, difficult, conflicting, or impossible to meet

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15
Q

Role Strain

A

a subjective state of emotional arousal in response to the external conditions of social stress when performing a role

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16
Q

Components of Role Strain

A
  • Role conflict
  • Role ambiguity
  • Role incompetence
  • Role incongruity
  • Role overload
17
Q

Role Conflict

A
  • A professional feeling as if their role is contradictory
  • 2 primary types
    1. interrole conflict - conflict as the result of performing 2 different roles at the same time
    2. intrarole conflict - conflict exists when an individual is trying to achieve the responsibilities required for one role
18
Q

Role ambiguity

A
  • professional responsibilities or expectations within an organization that are unclear, vague, or lack information
  • can be a result of less structured socialization tactics
19
Q

Role incompetence

A
  • lack of knowledge and/or skill to adequately and acceptably perform a set of job expectations
  • competence is related to adequate: knowledge, skill, ability, and motivation
20
Q

Role incongruity

A

an employee having incompatible abilities, attitudes, values, and/or dispositions for a required role

21
Q

Role overload

A
  • having more job responsibilities than time to complete them
  • employee may use personal time to fulfill a role
22
Q

Work-Family Conflict

A
  • number of hours worked, travel, and lack of control over work schedule
  • as family conflict increases, job satisfaction decreased
  • correlated with burnout
23
Q

Bureaucratic Orientation

A
  • hierarchy of authority
  • tod-down decision making
  • division of labor
  • formal rules and regulation
24
Q

Professional Orientation

A
  • flat organizational structure
  • employees have more autonomy to make decisions
  • employees have collegial relationships