chapter 6: use social media tools for collaboration and engagement

Question 1

what social media

Answer 1

social media is any form of media that is used for social interaction. it is interactive and allows dialogue and information to be exchanged between people through the web

Question 2

types of social media tools are

Answer 2

youtube: share and upload videos
flickr: allows to share photos and posts
facebook: communicate post and share photos and videos

Question 3

social media tools and application include

Answer 3

blogs : a personal journal that allows you to record your thoughts and feeling, viewpoints and experiences

tagging: allows consumers to categories and organise online content

hosted services: provide a service via the internet e.g. google yahoo or bing

mashups: are a mixture of web applications when two or more medias are displayed together and combined e.g. inserting a map or song in a blog

Question 4

what is ease of use

Answer 4

ease of use means that you can use social media tools and applications easily. by doing tis it will enable you to collect data regarding the tool or application ease of use as well as gain invaualble feedback on key elements such as the sites set up, navigation and graphics ect

Question 5

what are 4 ease of use strategies

Answer 5

• affordability (being able to afford the app)
• ease of communication( allows you to talk to help line)
• reliability ( so it doesn’t crash)
• set up ease (allows you to set up an account easily and it effecting in navigating)

Question 6

examples of text file content codes and there purpose

Answer 6

exe- is an executable file which contains the core programming of an application

pdf- files are portable document files

ppt- prevention files generated from powerpoint

mp3- common file format for music

txt- text files only

Question 7

what are some examples of social media issues

Answer 7

copyright- copyright legislation protects against the use of material created by someone else without appropriate permission.

privacy- privacy relates to the protection of peoples personal information as well as protection of a persons communications through the internet including email, msn, chat rooms ect

security- all social media should be succoured with a password, a secure password should include a series of upper and Lower case letters and numbers.

trust- this is important when allowing people that you know to access your personal information and profile online.