Chapter 6 - Learning Flashcards
Honey and Mumfords theory of learning styles has 4 different styles, what are they?
Activists - happy to have a go, act first, open minded, thrive on challenges.
Reflectors- stand back and consider experiences, observe from different angles, motivated by desire to get it right first time.
Theorists - logical and rational, think throughout a step-by-step way, tend to be perfectionists.
Pragmatists - enjoy experimenting with ideas to see if they work in the work place, keen to see practical result.
Training Needs Analysis refers to a systematic identification of training needs. FCA T&C guidance states firms must….. In its approach to training?
4 answers
Asses training needs at outset
Asses training needs on a regular basis
Provide support to address any needs
Ensure effectiveness of training
Training needs can be identified on a number of different levels. Three key drivers are….?
Environmental - factors external to the business ie FCA, Tax legislation
Organisational - Company wide i.e. Investors in People, computer software
Individual - apply to one person and not another, individual performance issues.
Benefits of Training Needs Analysis?
3 for individual
4 for business
Individual
Avoids knee jerk reactions
Development more structured
Development needs identified that might not have been
Business Needs identified systematically Easier to manage process Changes may be identified from the business plan Avoids knee jerk responses
6 types of On The Job training are…?
Work shadowing 121 coaching Job rotation/secondments/projects Role play Accompanied calls Mentoring
5 types of Off the Job training…?
Internal/external training courses Examination preparation Distance learning Case studies Conferences
3 benefits of Training Validation?
Shows that learning has taken place - skills or knowledge
Shows that learn inning can be applied to workplace
Shows that the results justify the money spent on training.
7 types of Training Validation methods…?
Written tests Case studies Computer based tests On the job observations via accompanied calls Role plays External exams Oral testing
8 benefits of Structured Development Plans…?
Identify development needs for individual for a particular behavioural competency
Provide suggested methods of improving performance
Link the training and development to the specific competency
Agree the development activity with the individual
Record on the training and development plan
Ensure the plan is implemented and success evaluated
Remedy any shortfalls and undertake reassessment as necessary
Transfer learning to the job.
A Structured Development Plan will include…?
6 points
Name details of individual and supervisor The need identified The specific objectives The learning method Timescales Validation method Identification of further needs Sign off by both adviser and supervisor.
Kolbs learning cycle, name the 4 parts?
Concrete experience - in order to learn, we must have an experience.
Reflective observation - review results of the experience
Abstract conceptualisation - pull things together, draw conclusion
Active experimentation - decide on approach to use in future
