Chapter 6 Flashcards

1
Q

Sender or Instructor

A

The person who initiates the message using both verbal and nonverbal communication.

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2
Q

Message or the lesson

A

The content that the sender is trying to communicate.

The message may consist of information intended for multiple human senses. sight, hearing, taste, smell, and touch.

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3
Q

Receiver or student

A

Individual or individuals to whom the sender is attempting to communicate.

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4
Q

Which of the following is the process of giving motivational correction, positive reinforcement, and constructive feedback?

A

Coaching

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5
Q

Which of the following is an instructional enhancement instructors can use to motivate students?

A

Provide continuous feedback about student progress

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6
Q

Which of the following statements about learning plateaus is MOST accurate?

A

Learning plateaus are normal.

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7
Q

Students that are actively engaged in the learning process and eager to contribute are:

A

successful

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8
Q

The four steps of the method of instruction are preparation, ___, application, and evaluation.

A

presentation

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9
Q

Which of the following is a guideline for instructors to hone their verbal communication?

A

Engage in dual perspective.

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10
Q

What is a major advantage to students concerning individualized learning?

A

It may enable students who would not succeed in a typical learning environment to successfully achieve lesson objectives.

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11
Q

Which of the following involve using nonverbal communication techniques to enhance words?

A

Good delivery skills

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12
Q

Which of the following statements about student’s rights is MOST accurate?

A

Any departmental regulations that limit these rights are illegal.

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13
Q

Which of the following listening components involves focusing on the speaker?

A

Attending

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14
Q

Which of the following is a recommendation to instructors for nonverbal communication?

A

Pay attention to personal appearance.

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15
Q

Which of the following is MOST likely to be an obstacle to learning?

A

Personal worries

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16
Q

Which of the following is an example of a student’s right?

A

Privacy of records and test scores

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17
Q

Which of the following might be found in a field or laboratory experience?

A

Cutaways

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18
Q

What percent of nonverbal communication is vocal tone and inflection?

A

38%

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19
Q

Which of the following characteristics includes the task of matching the presentation style to the student’s learning style?

A

Audience-centered

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20
Q

What percent of nonverbal communication is body language?

A

55%

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21
Q

A simulation may include elements of:

A

role playing.

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22
Q

Which of the following would be an action of counseling?

A

Giving advice

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23
Q

Which of the following is a guideline for using teaching aids?

A

Keep eye contact with students when using an aid.

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24
Q

Which of the following is projected in nonverbal communication?

A

Self-perception

25
Q

A case study involves analyzing and examining facts through:

A

discussion and problem-solving exercises.

26
Q

Which of the following places the responsibility for achieving the course objectives solely on the student?

A

Self-directed learning

27
Q

Which of the following has the primary focus on successful and accurate completion of skills?

A

Competency-based training

28
Q

How are training aids MOST often used?

A

As classroom instruction to supplement lectures

29
Q

Which of the following occurs outside the classroom, usually in the job environment?

A

Mentoring

30
Q

Which of the following discussion techniques closely imitates an organizational decision-making process that students will encounter in their jobs?

A

Nominal group process

31
Q

The process that includes attending, understanding, remembering, evaluating, and responding to the speaker is called:

A

listening.

32
Q

Which purpose of interpersonal communication refers to acquiring knowledge or skills?

A

Learning

33
Q

Which of the following is a gatekeeper task during discussions?

A

Ensure that all students have an opportunity to speak.

34
Q

What is the BEST approach to dealing with behavioral problems?

A

Prevent problems before they occur

35
Q

Which of the following is the MOST prevalent approach to teaching in the fire and emergency services?

A

Instructor-led training

36
Q

Which of the following students might lose motivation and become disruptive in class?

A

Gifted

37
Q

Which of the following types of questions has many acceptable answers?

A

Open

38
Q

Learning objectives are written to establish which of the following?

A

Criteria for mastery

39
Q

Which of the following is an advantage of providing demonstration?

A

Students can receive immediate feedback.

40
Q

Which of the following students may mentally drift off subject matter?

A

Uninterested

41
Q

Small group discussions work best when:

A

the outcome is clearly defined.

42
Q

When speaking with those outside the profession, such as media, you should:

A

avoid technical language and fire service jargon.

43
Q

What percent of communication is words?

A

7%

44
Q

Which of the following is an example of application?

A

Leading a group discussion

45
Q

Which of the following would be a basic accommodation for students with learning disabilities?

A

Allowing more time on tests

46
Q

Which of the following is an advantage of the mastery approach to teaching?

A

Additional time is available to ensure students master the subject.

47
Q

What is one of the FIRST priorities of an instructor?

A

Review the rules, regulations, and policies.

48
Q

Which of the following training methods allows students to work at their own pace but may also have an instructor present an illustrated lecture remotely over the Internet or closed-circuit television?

A

Computer-based training

49
Q

Application can be combined with:

A

presentation.

50
Q

If a student requires more than the basic instructional changes, the instructor requires:

A

documentation specific of student needs.

51
Q

Which of the following is a sign of low literacy level?

A

Difficulty taking notes

52
Q

Which of the following is a strategy for helping students maintain interest?

A

Using humor appropriately

53
Q

What is the estimated percent of the general population of the U.S. with a learning disability?

A

3% to 13%

54
Q

Which of the following is an appropriate solution for an instructor to help a student with a learning disability?

A

Provide an audio recording of reading

55
Q

Which of the following is an advantage of role playing?

A

Helps develop critical consciousness

56
Q

Which of the following is an element of good vocal characteristics?

A

Pronunciation

57
Q

Which of the following can an instructor use in addition to spoken words in illustrated lecture?

A

Computer-generated slides

58
Q

A whole group discussion can accomplish which of the following learning objectives?

A

Applying theories and critical thinking skills