Chapter 6 Flashcards
Sender or Instructor
The person who initiates the message using both verbal and nonverbal communication.
Message or the lesson
The content that the sender is trying to communicate.
The message may consist of information intended for multiple human senses. sight, hearing, taste, smell, and touch.
Receiver or student
Individual or individuals to whom the sender is attempting to communicate.
Which of the following is the process of giving motivational correction, positive reinforcement, and constructive feedback?
Coaching
Which of the following is an instructional enhancement instructors can use to motivate students?
Provide continuous feedback about student progress
Which of the following statements about learning plateaus is MOST accurate?
Learning plateaus are normal.
Students that are actively engaged in the learning process and eager to contribute are:
successful
The four steps of the method of instruction are preparation, ___, application, and evaluation.
presentation
Which of the following is a guideline for instructors to hone their verbal communication?
Engage in dual perspective.
What is a major advantage to students concerning individualized learning?
It may enable students who would not succeed in a typical learning environment to successfully achieve lesson objectives.
Which of the following involve using nonverbal communication techniques to enhance words?
Good delivery skills
Which of the following statements about student’s rights is MOST accurate?
Any departmental regulations that limit these rights are illegal.
Which of the following listening components involves focusing on the speaker?
Attending
Which of the following is a recommendation to instructors for nonverbal communication?
Pay attention to personal appearance.
Which of the following is MOST likely to be an obstacle to learning?
Personal worries
Which of the following is an example of a student’s right?
Privacy of records and test scores
Which of the following might be found in a field or laboratory experience?
Cutaways
What percent of nonverbal communication is vocal tone and inflection?
38%
Which of the following characteristics includes the task of matching the presentation style to the student’s learning style?
Audience-centered
What percent of nonverbal communication is body language?
55%
A simulation may include elements of:
role playing.
Which of the following would be an action of counseling?
Giving advice
Which of the following is a guideline for using teaching aids?
Keep eye contact with students when using an aid.
Which of the following is projected in nonverbal communication?
Self-perception
A case study involves analyzing and examining facts through:
discussion and problem-solving exercises.
Which of the following places the responsibility for achieving the course objectives solely on the student?
Self-directed learning
Which of the following has the primary focus on successful and accurate completion of skills?
Competency-based training
How are training aids MOST often used?
As classroom instruction to supplement lectures
Which of the following occurs outside the classroom, usually in the job environment?
Mentoring
Which of the following discussion techniques closely imitates an organizational decision-making process that students will encounter in their jobs?
Nominal group process
The process that includes attending, understanding, remembering, evaluating, and responding to the speaker is called:
listening.
Which purpose of interpersonal communication refers to acquiring knowledge or skills?
Learning
Which of the following is a gatekeeper task during discussions?
Ensure that all students have an opportunity to speak.
What is the BEST approach to dealing with behavioral problems?
Prevent problems before they occur
Which of the following is the MOST prevalent approach to teaching in the fire and emergency services?
Instructor-led training
Which of the following students might lose motivation and become disruptive in class?
Gifted
Which of the following types of questions has many acceptable answers?
Open
Learning objectives are written to establish which of the following?
Criteria for mastery
Which of the following is an advantage of providing demonstration?
Students can receive immediate feedback.
Which of the following students may mentally drift off subject matter?
Uninterested
Small group discussions work best when:
the outcome is clearly defined.
When speaking with those outside the profession, such as media, you should:
avoid technical language and fire service jargon.
What percent of communication is words?
7%
Which of the following is an example of application?
Leading a group discussion
Which of the following would be a basic accommodation for students with learning disabilities?
Allowing more time on tests
Which of the following is an advantage of the mastery approach to teaching?
Additional time is available to ensure students master the subject.
What is one of the FIRST priorities of an instructor?
Review the rules, regulations, and policies.
Which of the following training methods allows students to work at their own pace but may also have an instructor present an illustrated lecture remotely over the Internet or closed-circuit television?
Computer-based training
Application can be combined with:
presentation.
If a student requires more than the basic instructional changes, the instructor requires:
documentation specific of student needs.
Which of the following is a sign of low literacy level?
Difficulty taking notes
Which of the following is a strategy for helping students maintain interest?
Using humor appropriately
What is the estimated percent of the general population of the U.S. with a learning disability?
3% to 13%
Which of the following is an appropriate solution for an instructor to help a student with a learning disability?
Provide an audio recording of reading
Which of the following is an advantage of role playing?
Helps develop critical consciousness
Which of the following is an element of good vocal characteristics?
Pronunciation
Which of the following can an instructor use in addition to spoken words in illustrated lecture?
Computer-generated slides
A whole group discussion can accomplish which of the following learning objectives?
Applying theories and critical thinking skills
