Chapter 6 Flashcards
Employees must be able to obtain and analyze different levels, formats, and granularities of organizational information to make effective decisions.
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Successfully collecting, compiling, sorting, and analyzing information can provide tremendous insight into how an organization is performing.
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The 4 Primary Traits affecting the value of information are
Information Type Information Timeliness Information Quality Information Governance ***Remember TTQG***
Transactional Information
Encompasses all of the information contained within a single business process or unit of work, and its primary purpose is to support daily operational tasks.
Analytical Information
Encompasses all organizational information, and its primary purpose is to support managerial analysis.
Timeliness is an aspect of information that depends on the situation.
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Real Time Information
Immediate, up-to-date information.
Real Time Systems
Provides real-time information in response to requests.
Business decisions are only as good as the quality of the information used to make the decisions.
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The 5 Characteristics of High-Quality Information are;
1 Accurate 2 Complete 3 Consistent 4 Unique 5 Timely
The 4 Primary Sources of low quality information include;
1) Customers Intentionally do it
2) Different entry standards
3) Operators enter errors by accident
4) Third Party And External Information
What are the potential business effects resulting from low quality information?
1) Inability to accurately track customers
2) Difficulty identifying valuable customers
3) Inability to identify selling opportunities
4) Marketing to nonexistent customers
5) DIFFICULTY TRACKING REVENUE
6) Inability to build strong customer relationships
High Quality Information can significantly improve the chances of making a good decision. Good decisions can directly impact the organizations bottom line.
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Relational Databases
Information is everywhere in an organization and must be organized to be valuable.
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Database
Maintains information about various types of attributes:
1) Objects (inventory)
2) Events (transactions)
3) People (employees)
4) Places (warehouses)
Database Management System (DBMS)
Allows users to create, read, update, and delete data in a relational database.
Data Element
THe smallest or basic unit of information
Data Model
Logical data structures that detail the relationships among data elements using graphics or pictures.
Metadata
Provides details about data