Chapter 6 Flashcards
What is the first stage in the process of counseling?
Building a relationship and focusing on engaging clients to explore issues that directly affect them.
What are two struggles that takes place trying to build a relationship with the client?
Battle for structure and Battle for initiative
Which struggle involves issues of administrative control such as scheduling, fees, and participation in sessions?
Battle for structure
Which struggle concerns the motivation for change and client responsibility?
Battle for initiative
What is defined as a joint understanding btw the counselor and client regarding the characteristics, conditions, procedures, and parameters of counseling?
Structure of counseling
What helps clarify the counselor/client relationships and give it direction, protect the rights, roles, and obligations of both counselors and clients and ensure success?
Structure
What is part of building structure that includes time limits, action limits, role limits, and procedural limits?
Practical guidelines
In the practical guidelines, what includes like 50-minute sessions?
Time limits
In the practical guidelines, what is the prevention of destructive behavior?
Action limits
In practical guidelines, what term means what will be expected of each participant?
Role limits
In practical guidelines, what term means which the client is given the responsibility to work on specific goals or needs?
Procedural limits
What are details about the nature of counseling, expectations, responsibilities, methods, and ethics of counseling?
Professional disclosure statements
What can be thought of as the motivation to change?
Initiative
What term means blaming a person when the problem was not entirely his or her fault?
Scapegoating
What can promote counselor empathy as well?
Role-reversal exercise
What type of client who has been referred by a third party and is frequently unmotivated to seek help and wish not to be in counseling?
Reluctant client
Is a person in counseling who is unwilling, unready, or opposed to change? Such individual may actively seek counseling but does not wish to go through the emotional pain, change in perspective, or enhanced awareness that counseling demands
Resistant client
What are the four broad categories of resistance?
Amount of verbalization, content of message, style of communication, and attitude toward counselors and counseling sessions
Counselors can help clients win the battle for initiative and achieve success in counseling in what several ways??
-One is to anticipate the anger, frustration, and defensiveness that some clients display.
-A second way is to show acceptance, patience, and understanding with nonjudgmental attitude
-To use persuasion by using the two techniques such as foot in door, and door in the face
-A fourth way is by confrontation by pointing out to the client exactly what the client is doing, such as being inconsistent.
-By using metaphors to soften resistance or reluctance
-Sixth way is by the use of mattering which is the perception that as human beings we are important and significant to the world around us and to others in our lives.
-Last recommend the use of pragmatic techniques such as silence, questioning, assessing, pretending, and sharing counselors perspective
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What are the eight common architectural characteristics of space and their potential impact
- Accessories (artwork, plants
- Color (bright colors, positive
- Furniture and room design (form and distance)
- Lighting (soft light)
- Smell (pleasant smells)
- Sound (comfortable music)
- Texture (soft floors and walls)
- Thermal conditions (comfortable temperatures from 69 to 80 degrees F)