Chapter 6

Question 1

Employment cycle

Answer 1

Covers all stages in the process of employing staff, from initial planning through recruitment, selection, induction, performance management, and eventual termination of employment

Question 2

Staff planning

Answer 2

Is the development of strategies to meet the business’s future human resources needs

Question 3

Job analysis

Answer 3

Is a systematic study of each employee’s duties, tasks and work environment

Question 4

Job description

Answer 4

Is a written statement describing the employee’s duties, tasks and responsibilities associated with the job

Question 5

Job specification

Answer 5

Is a list of the key qualifications needed to perform a particular job I terms of education, skills and experience

Question 6

Recruitment

Answer 6

Is the process of attracting qualified job applications - by using advertisements, websites, employment agencies and word of mouth - from which to select the most appropriate person for a specific job

Question 7

Internal recruitment

Answer 7

Involves filling job vacancies with present employees, rather than looking outside the business

Question 8

External recruitment

Answer 8

Involves filling job vacancies with people from outside the business

Question 9

Employee selection

Answer 9

Involves gathering information about each applicant for a position, then using that information to choose the most appropriate applicant

Question 10

Curriculum vitae (resume)

Answer 10

Is a summary of a person’s previous employment experience

Question 11

Structured interview

Answer 11

In a structured interview, the interviewer asks a series of prepared questions based on the job specifications

Question 12

Unstructured interview

Answer 12

In an unstructured interview, the interviewer does not have a set of prepared questions and the interviewee does most of the talking

Question 13

Permanent employees

Answer 13

Have an employment contract of indefinite duration

Question 14

Fixed-term employees

Answer 14

Are employed on a contract for a specific period

Question 15

Casual employees

Answer 15

Have contracts with employees for short-term, irregular or seasonal work

Question 16

Superannuation

Answer 16

Is a system by which contributions are made to a fund which will provide benefits to an employee after retirement

Question 17

Legislation

Answer 17

Is a law made by parliament

Question 18

Unlawful termination

Answer 18

Occurs when an employee is dismissed for discriminatory reasons

Question 19

Nepotism

Answer 19

Occurs when a family member is favoured for a position

Question 20

Affirmative action

Answer 20

Refers to measures taken to eliminate discrimination and to implement positive steps to overcome current and historical lack of equal opportunity

Question 21

Human resource management

Answer 21

Is defined as the effective management of the formal relationship between the employer and employees, and involves the recruitment, selection, training, development, appraisal and dismissal of staff