Chapter 6

Question 1

______________ is the set of energetic forces that originates both within and outside an employee; initiates work-related effort; and determines its direction, intensity, and persistence.

Answer 1

Motivation

Question 2

___________ is the belief that exerting a high level of effort will result in the successful performance of some task.

Answer 2

Expectancy

Question 3

Examples of physiological needs are

Answer 3

food, safety, and shelter.

Question 4

Motivation that is felt when task performance serves as its own reward is _____ motivation.

Answer 4

intrinsic

Question 5

The “R” in the S.M.A.R.T. goals acronym stands for

Answer 5

results-based.

Question 6

Which theory suggests that employees create a “mental ledger” of the outcomes they get from their job duties?

Answer 6

equity

Question 7

Which of the following is a unit-focused compensation plan element?

Answer 7

gainsharing

Question 8

_____ captures the value of a work goal or purpose, relative to a person’s own ideals and passions.

Answer 8

Meaningfulness

Question 9

Expectancy represents the belief that low performance is the outcome of high efforts.

Answer 9

False

Question 10

Intrinsic motivation is controlled by some contingency that depends on task performance.

Answer 10

False