Chapter 4

Question 1

Which of the following is true about knowledge of results?

Answer 1

It reflects the extent to which employees know how well (or how poorly) they are doing.

Question 2

You’ve worked at a job for several years. Recently, your job growth strength has increased significantly. Which of the following would most likely help you deal with this change?

Answer 2

Seek a job that promises to satisfy your needs for autonomy and significance.

Question 3

According to the job characteristics theory, the degree to which the job requires completing a whole, identifiable, piece of work from beginning to end with a visible outcome is known as

Answer 3

identity.

Question 4

Greta is responsible for the organization and distribution of relief packages to nations affected by famine throughout the world. According to the job characteristics theory, Greta’s job has a high degree of

Answer 4

significance.

Question 5

Luca is a psychologist who has the freedom to set his own schedule with his clients. This indicates that Luca’s job has

Answer 5

high autonomy.

Question 6

Although Ella works as a waitress in a supper club, she wants to eventually open her own restaurant that combines traditional supper club dishes with more innovative cuisine. According to job characteristics theory, Ella has a high degree of

Answer 6

growth need strength.

Question 7

Leo is making a presentation on the affective events theory to his management team. Which of the following examples should he use as a demonstration?

Answer 7

After received a critical email from his boss, Miras simmered with anger for the rest of the day.

Question 8

Bert, Kiko, and Jamila have just finished their team’s project and are waiting for their supervisor’s feedback. Jamila had ensured that the project was completed on time and met all the requirements. She received good feedback on the part she worked on. She is elated and enthusiastic about her future projects. Her mood would be labeled as

Answer 8

intense positive.

Question 9

When the emotions of one person affect the emotions of another person, it is called

Answer 9

emotional contagion.

Question 10

Research shows that job satisfaction has a _____ correlation with normative commitment.

Answer 10

strong positive