Chapter 6 Flashcards
What are the steps for Developing a Customer Acquisition Campaign on social media?
- Find your target segment on social media
- Connect with their behavior and interests
- Design a campaign message and flow
- Create the content.
What are Audience Insights?
Insights that allow you to discover the characteristics of the audience interested in your brand.
What is Sequenced Storytelling?
Advertising technique where the advertisements all tell a story, they follow-up on the previous ad. This way they generate attention, interest and action. Also called Funnel-based storytelling.
What is a Priming and Reminding Campaign?
The first message is general, but striking, it shows the relevance of the brand. The second advertisement reminds the viewers of the message in the first advertisement.
What is User Generated Content (UGC)?
Content that is created by users. The information is provided by users of social media platforms.
What is Social Referral?
Offering customers a discount is they refer new customers.
What is Social Selling?
Filtering purchase signals on social media and reacting in person or with an auto reply.
What are the steps for Social Selling in B-2-B?
- Identify interesting prospects.
- Engage with prospects by liking or sharing their social media posts.
- After a few interactions, invite them to join your personal network.
- Start the conversation, but avoid making a sales pitch.
What is Organic Reach?
The number of unique individuals who saw your message on their feed.
What is Paid Reach?
The number of individuals who have seen a message in an advertisement.
What is Viral Reach?
The number of unique individuals who saw your message in a post by one of their connections.
What are Link Ads?
Advertisements that encourage you to click on a link to a website of specific page.
What are Video Ads?
Promoting a video to generate both reach and follow-up actions.
What are Carousel Ads?
Ads that allow users to browse through multiple photos, which are then linked to an action like going to a website.
What are Stories and Reels?
These ads utilize the vertical stories format and can be an image or a short video that appears between regular stories and reels on Instagram and Facebook.
What are Promoted Accounts?
In contrast to advertising about a product, you can also promote an account.
What are Affinity Audiences/In-market Audiences?
Audiences based on market segmentation.
What is a Custom Audience?
A file with user data that can be used for Facebook, Instagram, Pinterest, X and YouTube to target existing customers.
What is a Similar Audience?
A target audience that is based on characteristics, very similar to the existing audience.
What is Unique Reach?
Key Performance Indicators show how many people should be reached with social media ads.
What are the Privacy Rules?
- People should be able to see it’s a commercial message (advertisement).
- Influencers must say they get a compensation for promoting products.
- Organizations must show which data they are collecting, how they will use it and when it will be deleted.
What is Programmatic Advertising?
The use of technology to automate and optimize the buying of media or advertising space.
What is Ad-supported Video-On-Demand (AVOD) and Subscription Video-On-Demand (SVOD)?
Video ads with free or lower cost subscriptions of streaming services.
What is Digital Out-Of-Home advertising?
Advertising on digital screens at public locations.