Chapter 6

Question 1

What are garment defects?

Answer 1

Quality check in the garment industry is done right from the initial stages of sourcing raw materials- fabric and trims to the stage of the finished garment and packing. Quality of the product is required to establish the brand name and build the garment exporter’s reputation which in turn is related to consumer confidence, high sales and export.

Question 2

How are garment defects classified?

Answer 2

1. Critical Defects
   A defect that poses a safety hazard to the consumer and/ or violates mandatory regulations is termed as a critical defect. Typically, if a critical defect is found in the shipment, the importer tends to reject the entire order
2. Major Defect
   These defects are those which result in overall product failure or reduced usability of the product that prevents it from being placed on the market. They do not pose any safety threat to the user, but typically lowers the value of the product
3. Minor Defect
   Minor defects are unlikely to reduce product usability. They are workmanship defects beyond the defined specifications or construction requirements that the importer and supplier have agreed upon.