Chapter 6 Flashcards

1
Q

Independent Demographic Variables

A
  • Cultural
  • Social
  • Physcological
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2
Q

Intervening variable

A
  • Brand
  • Marketing communication stimuli
  • Firm capabilities
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3
Q

Dependent variable

A
  • In-store behavior
  • Buyer decisions
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4
Q

Consumer Decision Process

A
  1. Awareness (need recognition)
  2. Search
  3. Evaluation of alternatives
  4. Purchase
  5. Post-purchase behavior (loyalty)
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