Chapter 6 Flashcards
1
Q
Independent Demographic Variables
A
- Cultural
- Social
- Physcological
2
Q
Intervening variable
A
- Brand
- Marketing communication stimuli
- Firm capabilities
3
Q
Dependent variable
A
- In-store behavior
- Buyer decisions
4
Q
Consumer Decision Process
A
- Awareness (need recognition)
- Search
- Evaluation of alternatives
- Purchase
- Post-purchase behavior (loyalty)