Chapter 6 Flashcards
Human resource Management
Consists of all actions that an organization takes to attract, develop, and retain quality employees
Strategic human resource planning
Process of developing a plan for satisfying an organizations Human Resources needs
Strategic hr process
- Job analysis
- Forecast hiring
- Recruit
4 selection - Train and decclop
Step 1: Job analysis
Identification of the tasks, responsibilities, and skills that it entails I as well as the knowledge and abilities needed to perform it
Prepares
Job description
Job specification
Job specification
Lists the qualifications needed to perform the job
Step 2: how to forecast hiring
- Identify the Human Resources currently available in the organization
2.forecast the human resources needed to achieve the organizations mission and objectives - Measure gap between the 2
Hr supply & demand
Demand > supply
Hire more workers
Employees work extra hours
Subcontract or outsource work
Introduce labor-saving initiatives
Hr supply and demand
Supply > demand
Do not replace those who leave
Encourage early retirement
Lay off workers
Fire workers
Step 4: selection process
Application
Testing
Interview
Physical exam/reference checks
Decision
Contingent workers
Temporary or part-time worker hirer to supplement a company’s permanent workforce
Types of contingent workers
Independent contractors consultants
freelancers
On-call
Temps
Step 5: developing employees
Orienting and training new employees
Orientation errors
No workspace assigned
Fail to supervise
Failure to introduce
Swamping
No work assigned
2 types of training
On-job
Off-job
4 types of motivation
- Vroom expectancy theory
- Maslow hierarchy of needs
- Equity theory
- 2 factor theory