Chapter 5: Value Chain Optimisation Flashcards
What is the triangle of competition
the Balance of Cost, Quality and Speed => Customer Satisfaction
What is KAIZEN
The continuous Improvement Process (CIP)
It also means the change for the better
What are the goals of KAIZEN
Increased productivity and profitability
Stable, sustainable and innovative processes
What are the 2 types of improvement
1) Innovative Improvement in Major Steps: INNOVATION => major changes and target often not achieved
2) Continuous Improvement in Small Steps: KAIZEN => small steps, low investment
What is ERP
Entreprise Resources Planning: the corporate information system that looks at all businesses and relevant areas of a company
What are the objectives of ERP
Increase productivity
cost reduction
Improved quality
Faster processe
What are the modules of ERP
HRM
Customer Relationship Management
SCM
Financial Resource Management
What are the tasks of ERP
Contact Management: Improve communication
Material Management
Production planning
Customer Service
What is Industry 4.0
The fully connected way of making things
Give examples of New technology
Robots
Automation Vehicles
Sensors
3D printing
What are Digital factory elements (new tech)
Big Data
Smart Robots
New quality of connectivity
What are the Lean approaches of Value Stream Mapping and Design
Lean Management: make companies more competitive by reducing activities not necessary
Lean Manufacturing: eliminates muda, improves efficiency
What are the objectives and results of Value Stream Analysis
The entire process is reviewed
It is easier to distinguish areas of potential in process chain
What is Value Stream Mapping
It employs standard symbols to represent items and processes and allows to visualise current status & potential problems of production system
What are the objectives of Value Stream Design
point KAIZEN measures can be easily derived
Optimise production systems
