Chapter 4: Global Supply Chain Interaction

Question 1

What are the differences and commonalities between Supply and Value Chains

Answer 1

Value chain: added value to products/services for customer, make products/services presentable/marketable
Supply chain: ensures that product gets to you, involve storage and transportation, no added value

Question 2

What are the 4 supply chain performance potentials

Answer 2

Supply performance: on-time delivery, quantity
Flexibility and response time
Costs: complaints, returns
Capital: turnover, inventory range

Question 3

What are the 4 Rs of Supply Chain

Answer 3

Reliability Responsiveness Resilience Relationship

Question 4

What are the 5 different Supply Chain Strategies

Answer 4

1) Lean SCM: increase efficiency, decrease waste, predictable
2) Agile SCM: lower demand, quick response
3) Collaboration SCM: high customer loyalty, focus on retention
4) Fully Flexible SCM: crisis situations, focus on providing creative solutions
5) Campaign SCM: project progress, changes at the right time

Question 5

What are the types of waste

Answer 5

TIM WOOD: Transportation, Inventory, Motion, Waiting, Over-Production, Over-Process, Defects

Question 6

What is the Decoupling Point

Answer 6

Supplier/Supply side (Lean) -> Own company (Decoupling Point) <- Customer/Demand side (Agile)

Question 7

What is SCOR

Answer 7

Supply Chain Operation Reference
It simplifies and smooths challenges in SCM by simplifying performance of main processes