Chapter 5: Recruitment and Selection Flashcards

1
Q

what is HR planning?

A

process to ensure an organization has people employed who have the right competencies AND that they are being utilized effectively

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2
Q

why is HR planning important?

A
  • ensures people are being utilized effectively
  • links to the strategic plan
  • key to business success
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3
Q

describe the company’s strategy

A

outlines key goals and actions to take in order to achieve those goals

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4
Q

describe trend analysis

A

using past data to predict employee demand in the future

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5
Q

what are staffing tables

A

graphic representations of internal jobs

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6
Q

describe markov analysis

A

tracks patterns of employee movements in and out of the company

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7
Q

what are the 4 steps of HR planning?

A
  1. forecast demand for labour
  2. determine supply of labour
  3. identify the gap between supply and demand
  4. develop plan of action to eliminate the gap
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8
Q

what is the overall goal of HR planning?

A

to achieve a balance between supply and demand of employees

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9
Q

define attrition

A

departure of employees for any reason including termination, resignation, retirement, death, etc.

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10
Q

define recruitment

A

the process of locating and encouraging potential applicants to apply for jobs

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11
Q

define employment branding

A

an employer’s reputation as an employer

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12
Q

what are the 5 steps of the recruitment process

A
  1. planning for staffing needs
  2. identify job openings
    3.create job descriptions and specifications
  3. determining recruitment method
  4. create pool of applicants
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13
Q

what are some methods of external recruitment?

A
  • internet
  • job fairs
  • employee referrals
  • applications and resumes
  • employment agencies
  • educational institutions
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14
Q

what are some methods for internal recruitment?

A
  • HRM systems
  • succession planning
  • internal job postings
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15
Q

define selection

A

process of choosing from pool of applicants and hiring individuals who are best able to fulfill the requirements of the job

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16
Q

define reliability

A

the degree to which selection provides consistent and comparable outcomes over time

17
Q

define validity

A

how well a selection procedure measures what it is intended to

18
Q

what are some steps in a selection process?

A
  1. resume
  2. pre-screening
  3. employment tests
  4. interview
  5. reference checks
  6. hiring decision
19
Q

define structured questions

A

questions are job requirement based and there are established answers in order to compare

20
Q

what are behavioural interview questions?

A

asking applicant what they DID in a situation (REAL LIFE)

21
Q

what are situational questions?

A

asks what they would do in a given hypothetical situation

22
Q

what are unstructured questions?

A

broad, open-ended, encouraged to speak freely (e.g. tell me about your last job)

23
Q

what are some interview guideliines?

A
  • ask legal questions
  • actively listen
  • recognize biases and stereotypes
  • provide information freely and honestly
24
Q

what do aptitude tests do?

A

ability to learn or perform required tasks

25
Q

what is a clinical approach to hiring?

A

relies on personal judgement, each person gives different weights to background

26
Q

what is the statistical approach to hiring?

A

weighting is pre-determined, person with the highest score gets job offer