Chapter 3: Promoting Health and Safety Through Organizational Culture Flashcards

1
Q

define organizational culture

A

collective understanding of beliefs and values that guide how employees act and behave

(personality of the organization)

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2
Q

define norms

A

widely held and firmly kept beliefs that are a persuasive part of the organization’s behavioural structure

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3
Q

define socialization

A

process that adapts employees to the organizations culture

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4
Q

define employee engagement

A

commitment and dedication to roles and achieving overall organizational outcomes

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5
Q

what are some ways employee engagement can be improved?

A
  • value opinions
  • outline clear expectations
  • recognition and rewards
  • development opportunities
  • flexible schedules
  • provide support
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6
Q

define occupational injury

A

cut, fracture, sprain or amputation due to the workplace

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7
Q

define occupational illness

A

abnormal condition or disorder caused by exposure to environmental factors in the workplace

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8
Q

define occupational disease

A

exposure to substance specific to a trade or occupation

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9
Q

why is it important to focus on youth when educating about health and safety?

A
  • because they have the least experience
  • may have insufficient training
  • teach them it is okay to refuse unsafe work
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10
Q

what are the duties and responsibilities of employers in health and safety?

A
  • provide safe workplace
  • employ with laws
  • inform employees
  • keep records
  • report incidents to WCB
  • provide safety training
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11
Q

what are the duties of workers in regards to health and safety?

A
  • comply with laws
  • report unsafe conditions
  • follow rules
  • refuse unsafe work
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12
Q

what are the duties of supervisors in regards to health and safety?

A
  • advise employees of potential hazards
  • written instructions
  • take precautions
  • ensure use of PPE
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13
Q

what is the role of health and safety committees?

A
  • advise employers
  • investigate accidents
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14
Q

define workers compensation

A

receiving benefits in the form of cash payouts or wage loss payments if absent due to work-related injury or serious illness

(pays for medical expenses and rehabilitation)

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15
Q

what are some ways to reduce workers comp costs?

A
  • perform audit to assess high-risk areas
  • ergonomic job design
  • provide quality medical care
  • effective communication
  • manage the care of injured worker until they return
  • provide extensive training
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16
Q

what are some ways to promote health and safety?

A
  • safety programs
  • create awareness
  • monitor and investigate
  • ergonomics
  • identify hazards
  • WHMIS
17
Q

how can organizations build a culture of wellness?

A
  • health benefits
  • health services
  • wellness programs
  • employee assistance programs
18
Q

what are employee assistance programs (EAPs)?

A

confidential, short-term counselling services for personal or work-related problems and crisis counselling