Chapter 5 Motivation

Question 1

Determinants of job performance

Answer 1

1. capacity
2. opportunity
3. willingness

Question 2

Three components of motivation

Answer 2

1. direction
2. intensity
3. persistence

Question 3

Content theories of motivation

Answer 3

Maslow
Alderfer
Herzberg
McClelland

Question 4

Process theories of motivation

Answer 4

Vroom
Adams
Locke

Question 5

Autonomy (job)

Answer 5

the person’s satisfaction with opportunities to make independent decisions, set goals, and work without close supervision

Question 6

Organizational justice

Answer 6

An area of organizational science research that focuses on perceptions and judgments by employees regarding the fairness of their organizations’ procedures and decisions

Question 7

Distributive justice

Answer 7

the perceived fairness of how resources and rewards are distributed throughout an organization

Question 8

Procedural justice

Answer 8

The perceived fairness of the processes used by the organization to arrive at important decisions

Question 9

Interpersonal justice

Answer 9

Judgements made by employees about the perceived fairness of the treatment received by employees from authorities

Question 10

Informational justice

Answer 10

the perceived fairness of the communication provided to employees from authorities

Question 11

Attributes of goal setting

Answer 11

Goal specificity
Goal difficulty
Goal intensity