Chapter 5- Introduction To Management Flashcards
1
Q
What is management?
A
Management refers to the ability to achieve results through people. It involves planning, organising and controlling the work to be done, and requires the skills of leading, motivating and communicating with people
2
Q
Who are managers?
A
Managers are the people specifically responsible for achieving the objectives set for the business
3
Q
What are the main management skills?
A
Leading staff, motivating staff and communicating with staff
4
Q
What are the main management activities?
A
Planning, organising and controlling
5
Q
What are the personal characteristics of effective managers?
A
Problem solvers, decisive, good with people, confident and inspirational, good communicators, good time managers
