Chapter 5- Customer Accounts 15-25 Questions Flashcards
New account form
Required document to open an account with a broker dealer
Need basic info, social security if individual, occupation, citizenship, age, annual income, bank and brokerage references, are they an employee of another bank, signature of principal (not customer or Registered rep)
MSRB also requires customers tax status
FINRA doesn’t require signatures on the form from either the rep or the client
Know your customer rules
Need to know essential facts about customers current financial situation, present holdings, risk tolerance, needs and objectives.
Should be updated periodically.
Should know if customer is director officer or shareholder of 10% plus in a public ally trades company
May only make recommendations if sufficient info is provided to determine suitability
Should mark unsolicited if trade was made without recommendation of advisor
Unmarked is assumed to be solicited
USA patriot act 2001
Broker dealers are required to:
- Verify identity of new customer
- Maintain record to identify
- Determine if person is on a terrorist list
Designed to protect against money laundering and financing of terrorism
Must at least obtain to open an account:
- Customer Name
- DOB
- Address
- Social security number (if applied for, get in reasonable time period)
Must check names of customers against list of Specially Designated Nationals maintained by Office of Foreign Asset Control
The OFAC tracks terrorists and drug traffickers
Assets are blocked and US persons are banned from doing business with them
Specially Designated Nationals
List maintained by Office of Foreign Asset Control (OFAC)
Keeps track of all parties, companies individuals who act as terroists or those who traffic narcotics
Individuals or groups on the list have their assets blocked and US businesses are prohibited from conducting business
Should make aware that you will check ID by placing it on their website, verbally saying so or on the account form
Patriot Act rule on Updatig Contact info
Must provide customer an account record within 30 days of account opening to check all info
Must deliver updated information in same time period
Account updating must take place every 36 months
Regulation S-P (Privacy Notice)
Enacted by the SEC to protect customer privacy
Must supply customer with privacy policy when a new account is opened
If the firm discloses info to third parties in the policy, customers must be allowed to opt out through a check box form and return mailing, electronic form, and a toll free number
Asking customers to write a letter or to opt out on their own is not good enough
Account Ownership types and Authority
Individual, corporate, joint and partnership
Trading authorization (power of attorney)- someone other than the owner can open the account
Primary types of trade authorization-
- Discretionary- Registered rep given authorization to make trading decisions
- Custodial- Adult acting on behalf of a child
- Fiduciary- Third party legally appointed to prudently manage account
Fiduciary and Custodial accounts can be opened for children and incompetents
Payment and Delivery Designations
- Transfer and Ship- Registered in customers name and shipped to them
- Transfer and hold- registered in customer name, broker/dealer holds
- Hold in street name- registered in broker name and held by broker
- Delivery versus payment- Delivered to a bank against payment. Cash on delivery settlement
Direct Registration System
Offering of the Depository Trust Company
Allows owners to hold securities on the books and records of the issuer or their transfer agent
Delivery of assets electronically between transfer agents and broker dealers
Available to issuers who act as their own transfer agent, transfer agents and Depository Trust company participants
Mailing Regulations
Statements and confirmations can be sent to those who have power of attorney if in writing and a duplicate is sent to the client
Firm is able to hold mail for a customer if:
- There is written instruction and it’s less than three months (requests for longer can be granted, not for convenience)
- Member firm informs of alternate methods to view activity in account
- Verifies that request still applies periodically
Firms not required to hold
Must be able to communicate with client
If a firm receives instructions from a client by email, what should it do?
A firm should have established guidelines regarding supervisory control of funds or securities
In regards to email correspondence, a firm should do the following:
- Make a method to verify an email
- A method to identify and respond to red flag emails, that are out of ordinary customer interactions
Cash Account
Basic investment account
Customer pays in full for securities
Personal retirement accounts, corp retirement accounts and custodial accounts must be cash accounts
Only signature required is that of principal
Margin Account
Allows an investor to borrow money for investing
Margin refers to minimal amount of cash needed to be on hand
Customer signature required along with principal
Corporate Account
Registered Rep must establish:
- Business legal right to open an investment account
- Indication of any limitations put on account by shareholders or court
- Who will represent the business in investing activities
Must receive a corporate charter and corp resolution (establishes ability to open)
Fee based accounts
Only charges a single fee or a percent of assets instead of commission
Only appropriate for those doing a moderate amount of trading
Must provide customers with a disclosure of the services and cost of account
NOT A WRAP ACCOUNT
Wrap accounts provide a group of services such as AA, portfolio management, execution, admin for a single fee
Prime brokerage account
Account where a customer (usually an institution) designated one firm to provide custody of securities (prime broker), and another to execute trades (executing broker(
Prime broker Must sign an agreement
Prime broker then enters into agreements with executing brokers named by customer
Prime brokers provide trade confirmations and account statements
Offered to more active trading clients like a hedge fund
Often includes special services such as: security lending, margin financing, trade processing, operation support
Usual users are hedge funds
Provide Clearing service and lending on margin
Numbered Accounts
Customer can be identified by a number or symbol instead of name
Must supply other info and sign form to identify self
Celebrities sometimes use to preserve anonymity
Does not have to be approved by FINRA
Guaranteed accounts
Cash and margin accounts are considered one account
If a customer wants to open another, the other account must guarentee each other if not linked to another person
Account Transfers
To transfer an account the new broker/dealer notifies old
Old firm has one day to validate the request or take exception to if social doesn’t match, account title doesn’t math or customer signature is improper
Transfer is validated when security holding are sent back, all accounts freeze except options expiring in 7 days or less
3 business days allowed to transfer
Once transfer instructions are validated, all new trades are made with new firm even if assets haven’t been transferred
Automated Customer Account Transfer Service can be used to accomplish transfer and validation