Chapter 5 Communications: Vital Vocabulary Flashcards

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1
Q

On-board computer systems in motor vehicles that automatically send telemetry data to a monitoring service in the event of a crash, which then relays the data to emergency responders; also called advanced automatic crash notification.

A

automatic crash notification (ACN)

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2
Q

A radio at a fixed location (such as a hospital or dispatch center) consisting of a transmitter, receiver, and antenna.

A

base station

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3
Q

Transmission of physiologic data, such as an electrocardiogram, from the patient to a distant point of reception (commonly referred to in emergency medical services as telemetry),

A

biotelemetry

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4
Q

Wireless telephones that communicate via radio waves with the telephone system through an interconnected network of repeater stations called cells.

A

cell phones

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5
Q

Using regular language (plain English) and accepted terms to enhance clarity of communication, rather than using ten-codes or other code systems.

A

clear text

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6
Q

A question that is specific and focused, requiring either a yes or no answer, or an answer chosen from specific options.

A

closed-ended question

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7
Q

Linked dispatch center computer consoles and vehicle-mounted mobile data terminals

A

computer assisted dispatch (CAD)

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8
Q

An operational practice designed to enhance communication and teamwork, and to thereby reduce preventable errors.

A

crew resource management (CRM)

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9
Q

An understanding of the predominant cultures that exist in the geographic area in which the paramedic provides patient care.

A

cultural competence

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10
Q

The system of beliefs, attitudes, and behaviors that are learned and shared by members of a group.

A

culture

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11
Q

The transmission of information via radio waves using native digital (computer) data or analog (voice) signals that have been converted to a digital signal and compressed.

A

digital radio

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12
Q

To send to a specific destination or to send on a task.

A

dispatch

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13
Q

Radio system using paired frequencies to permit the use of remote repeaters or simultaneous transmission and reception.

A

duplex

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14
Q

A program specifically designed to meet the unique needs of emergency medical services response and of callers reporting a medical emergency, including first aid instructions given by specially trained dispatchers to callers over the telephone while an ambulance is en route to the call.

A

emergency medical dispatch (EMD)

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15
Q

An embedded signal that permits controlled access to the radio transmission.

A

encoded radio signals

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16
Q

An emergency communications system that collects information about 9-1-1 calls from the telephone network, such as the phone number and location of the caller, and displays this information on the dispatcher’s computer terminal.

A

enhanced 9-1-1 system

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17
Q

Viewing other cultures based solely upon the standards and values of one’s own culture; a belief in the inherent superiority of one’s own cultural or ethnic group.

A

ethnocentrism

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18
Q

The independent government agency that regulates interstate and international communications by radio, television, wire, satellite and cable in all 50 states, the District of Columbia, and US territories.

A

Federal Communications Commission (FCC)

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19
Q

The number of cycles (oscillations) per second of a radio signal.

A

frequency

20
Q

Technology that uses global positioning system and other data to map the locations of objects and events.

A

geographic information system (GIS)

21
Q

Unit of measure of a frequency equal to 1 cycle per second; 1 million Hz equals one megahertz and 1000 megahertz equals one gigahertz

A

hertz (Hz)

22
Q

Public safety communications systems which are compatible across all local, tribal, state, and federal agencies.

A

interoperability

23
Q

Communications system linked by wires, usually in reference to a conventional telephone system.

A

landline

24
Q

A dispatch system using a specific format to indicate the nature of the emergency and its priority.

A

medical priority dispatch system (MPDS)

25
Q

Assistance to other nearby agencies when local resources are overwhelmed.

A

mutual aid

26
Q

Simultaneous transmission of multiple data streams, most often voice and electrocardiogram signals.

A

multiplex

27
Q

Reassignment of frequencies by the Federal Communications Commission to a 12.5 megahertz spacing, now required for all emergency medical services and public safety radio systems.

A

narrow band

28
Q

Interference in a radio signal

A

noise

29
Q

Patient care orders in the form of protocols or standing orders that do not require direct contact with the medical control physician.

A

off-line medical control

30
Q

Patient care orders provided directly to the paramedic by the medical control physician by radio or telephone.

A

online medical control

31
Q

A question that does not have a yes or no answer, and that does not give the patient specific options from which to choose.

A

open-ended question

32
Q

A group of disorders that cause delays in many areas of childhood development, such as the development of skills to communicate and interact socially, and may include repetitive body movements and difficulty with changes in routine; includes autism and Asperger syndrome, among others.

A

pervasive developmental disorders (PDDs)

33
Q

The location to which 9-1-1 calls are routed, which may or may not serve as the dispatch center.

A

public safety answering point (PSAP)

34
Q

Areas where mobile or portable radios are unable to communicate with a repeater.

A

radio dead spots

35
Q

A terminal that receives transmissions of telemetry an voice from the field and transmits messages back, usually through the base station.

A

remote terminal

36
Q

Remote radio transceiver that receives radio signals and rebroadcasts them at a higher power, extending the range of a radio communications system.

A

repeater

37
Q

Radio communication using a single frequency

A

simplex

38
Q

A structured patient report format designed to convey important information in a concise manner.

A

situation, background, assessment, and recommendation (SBAR)

39
Q

Filtering system to block background noise when a radio is on but not receiving a signal.

A

squelch

40
Q

Computer-based system permitting real-time two-way audio, video, and data communication between the paramedic and medical control physician.

A

telemedicine

41
Q

A radio code system using the number 10 plus another number. No longer used in many emergency medical services systems.

A

ten-code

42
Q

Communicating with the patient using specific strategies to encourage the patient to express ideas and feelings, and to convey respect and acceptance.

A

therapeutic communication

43
Q

A radio containing both a transmitter and a receiver, a two-way radio.

A

transceiver

44
Q

Computerized sharing of radio frequencies by multiple units, agencies, or systems.

A

trunked radio system

45
Q

The portion of the radio frequency spectrum between 300 and 3,000 megahertz.

A

ultra high frequency (UHF) band

46
Q

A planned pause before the beginning of a procedure that improves communication among all personnel involved and reduces preventable errors.

A

universal timeout

47
Q

The portion of the radio frequency spectrum between 30 and 300 megahertz.

A

very high frequency (VHF) band