Chapter 5: Command and Control Flashcards
“WHAT” does Command and Control include: x6
- Leadership,
- Coordination,
- Decision making
- Behaving ethically,
- Prevention
- Victim focus
What must the response to any given situation be?
X4 - CAPT
CAPT: Considered Appropriate Proportionate Timely
What “directions” do Control and Command operate with agencies
COMMAND - down - VERTICALLY
CONTROL - across - HORIZONTALLY
ie Police = control of operation Separate groups (below) have command CYFS POL FIRE AMBO ^ ^ ^ ^ | | | |
Definition of Control.
What are the main responsibilities - (not necessarily the Actual C/C person, but ie. POLICE in control of incident).
x4 responsibilities
Responsibility for:
- Coordinating and directing the response to an incident.
- Setting priorities and objectives
- Authority to assign tasks to another agency
- Can co-ordinate another agency’s wider actions
What is control NOT, in relation to another agencies resources? x3
(these are covered in COMMAND)
NOT:
- ownership,
- administrative responsibility,
- management
…of other agencies resources.
Definition of Command:
Operates in what direction?
In respect of personnel and resources, describes…? x3
Command operates vertically and describes:
- internal ownership
- administrative responsibility
- management of personell and resources
What is the description of “Command” for NZ Police (PEM)
- in quotes? “The authority a commander in NZP…”
- RESOURCES
- STAFF
- “The authority a commander in NZP lawfully exercises over assigned staff by virtue of rank or assignment.
- RESOURCES: Includes effectively using resources for planning, organising, directing, co-ordinating, controlling - to achieve assigned tasks.
- STAFF: Includes responsibility for welfare, morale, discipline of staff.”
Key decisions are recorded in the….?
Decision Log
What does CIMS stand for?
Critical Incident Management System
What are the reasons NZP uses CIMS? x6
3, 2, 1
- Provides one model of CandC - no requirement to learn multiple models.
- Known by all police as the operating “norm”
- Consistent with SOP’s for police
- Consistent with interagency response in NZ
- Understood and practiced by agency partners
- Platform for operations with Australian Police
What is Command and Control used for - what type of environments? x6
- Major critical incident : earthquake
- Critical incidents : fire
- Rising tide incidents : ransom kidnapping
- planned operations : nines
- spontaneous operations : Warrants
- BAU : Family Harm
What are the headings of the “principals” of Command and Control? x 5
USDOC
- Unity
- Span
- Delegation
- Obligations
- Continuity
What is definition of Unity in C&C? x3
- Only one C&C structure or authority.
- Has authority to control all agencies in operation
- Commander/Controller is responsible for outcome
What is definition of Span in C&C?
What is this SPAN limited to in terms of direct reports?
- Limit to number of units a controller/commander can direct
- Limited to 2-7 direct reports
What is definition of Delegation in CandC in respect of centralisation and decentralisation… x2
- Centralisation of control/command
- Decentralisation of execution
ie. one command hub - multiple bits of execution
What is the definition of Obligations in C&C?
Commander/Controller has responsibility for….x4
Commander/Controller has responsibility for:
- community safety
- health & wellbeing of staff
- Wider reputation of agencies (police)
- behave lawfully, ethically, professionally
What is the definition of Continuity in C&C? x6
- Must be “sustainable”
- operations must not be disrupted or delayed…
- delegation of tasks
- replacements if required (reserve capability)
- alternate HQ’s
- contingency plans
What are the 5 response levels of CIMS?
Not particular groups or police stations, but the LEVELS…
National Regional Local Incident Community
What are the 8 levels of Command and Control
- Political = whole of govt.
- Strategic = higher level - commissioner
- National = national all-of-government agencies
- Regional = multi district responses, i.e. TM operation
- Local = execution phase at district level
- Incident = incident control or forward command or operation - i.e.. OC Scene, OC DVI, OC Investigations etc.
- Forward Commander = person in charge of specific group, ie. initial response Sgt, AOS Sgt, Cordons etc.
- Community = neighbourhood support responses without agency input.
What are 2 examples of response timeframes - ie. for National Controller vs Incident Controller?
National Controller may have months = 1000 personnel
Incident controller may have minutes = small team
What must you do re timings of involving Subject Matter Experts?
What is the quote re. this?
Involve them sooner rather than later.
” involve experts early”
What are the rules re. transitioning of Command & Control. ie. usually begins with Who, then who?
What do you have to ensure when handing over C&C? x2
What is the quote re. transitioning C&C: “It cannot be… “
- begins with Comms usually
- Handover to tactical commander in field
- Designate should be competent to do the role
- The handover should be communicated to everyone
- “Command or control cannot be seized or taken, it should be formally handed over”
What centres are used in C&C - ie. for lower level incidents vs higher level incidents?
*Who should handover be communicated to?
Lower level
- COMMS
- DCC
Higher Level
- NCCC - National Command and Coordination Centre
- may step up and control operations that are multi-district.
*Handover must be communicated to ALL members
C&C support structures.
What does the C/C Operation have the burden of?
Who appoints the Chief of Staff/Response Manager?
What does the Chief of Staff/RM do?
C/C of Operation
= Burden of political and media pressures
Operations C/C appoints Chief of Staff
Chief of Staff/ Response Manager
= management of staff planning and courses open
= day to day running of operation
Appreciation Process allows what?
How is it completed? x3
- Design planning and execution of operation.
- completed by invid. or team
- written
- clear thought, logical reasoning
Appreciation is what and what does the acronym stand for?
A.F.C.O.
AIM
FACTORS
COURSES of ACTION
OUTLINE PLAN
What is definition of Aim and give an example?
AIM = intent of operation. “to….”
eg. “To effectively police the NRL 9’s”
What is definition of Factors (x3)?
How does one consider/discuss a “factor”? (x2)
Give an e.g. of a factor. ie. for NRL 9’s
FACTORS = circumstances, facts, influencers
- Each factor should be considered and its impact discussed.
- List and then ask “so what? Therefore…”
eg. Weather, staff numbers, attendance no’s, sobriety of patrons, budget, H&S, etc.
What happens with the “Courses of Action”?
Give example - crowd control at NRL9’s
- CoA of tabled and analysed with Pro’s and Cons.
- One course of action chosen and developed into a plan.
eg. a. have small group of UC agents to maintain peace and no obvious police presence.
b. Have overt police presence.
What is Outline Plan definition, what is the acronym?
Plan invoves G “SME” AC.
Situation, Mission and Execution
GROUND SITUATION MISSION EXECUTION ADMIN AND LOGS COMMAND AND SIGS
- What is NCCC and what does it do (x2)?
* What does RIOD stand for and what is it?
- National Command and Coordination Centre: At PNHQ
- Coordinates all significant national & international operations and responses.
- Coordinates significant multi-district police operations.
- RIOD = Real-time Intelligence for Operational Deployment
- Emergency Management Platform.
What are the different types of Operation Orders?
X5 WAOOM
- Warning orders - preliminary notice of operation
- Administrative instructions - entirely administrative, ie. replacement of tasers
- Operation Instructions - general plan, allows those receiving them to prepare separate operation orders.
- Operation orders - orders from C/C - i.e. GSMEAC
- Movement orders - issued when staff are moved over any distance: (names, numbers, ranks, tickets, meals)
What are briefings for Operations called?
How are they run? (7 points to remember)
Called “Orders Group”
- Require aids, and venue to be arranged
- Allow for C/C to Distribute orders
- Key staff are briefed - subordinate commanders
- “Hotel group, SnSgt smith, you are in command of this group, your tasks are to…”
- Allow people to take notes
- C/C can answer questions - with enough time given for subordinate C/C’s to prepare questions.
- Subordinate C/C’s can then separately brief their staff
Is Command and Control rank specific?
No, it is more role specific than rank specific.
