Chapter 5 Flashcards
True or false? Most hardware problems are the result of component failures due to incorrect voltages in a PC.
false
During _____, a computer system is operated nonstop for a 48- to 72- hour period to give marginal components a chance to fail.
a burn-in test
Hardware problems are most likely to occur:
a. at the time a component is purchased and installed
b. when the component becomes obsolete
c. after the warranty period has expired
d. never, hardware problems are almost nonexistent today
a. at the time a component is purchased and installed
True or false? Plug and Play - compatible hardware guarantees that users will not experience installation problems with new upgraded hardware.
false
Which of the following hardware devices is most likely to fail during the operation of a computer system?
a. CPU
b. memory
c. hard disk
d. peripheral adapter card
c. hard disk
A mismatch between the type of printer connected to a system and the installed software printer driver is an example of a :
a. design problem
b. conflict
c. bug
d. configuration problem
d. configuration problem
A (n) ____ is a situation in which two software packages use resources in different and incompatible ways.
conflict
True or false? By the time a software package has gone through extensive testing and quality assurance, all the bugs have generally been eliminated.
false
A substantially rewritten software package that contains new features is called a(n):
a. update
b. patch
c. new release
d. new version
d. new version
A procedure or method to accomplish the same result as a feature that does not work due to a bug or other malfunction is called a(n) ______.
workaround
True or false? A tablet PC that operates at some level, but not as efficiently as it should, is called vaporware.
false
True or false? One difference between end-users and computer professionals is that the latter do not make mistakes while using technology.
false
Performance problems in a PC are usually due to:
a. hardware problems
b. software problems
c. both hardware and software problems
d. neither hardware nor software problems
c. both hardware and software problems
True or false? Freeware and shareware may cause compatibility problems when installed because they may not be tested as extensively as commercial software.
true
________ is a tendency among users to want to get a new hardware device or software application operational without reading the installation documents,
quick start behaviour
List three strategies for dealing with users who forget important information.
Written reminder note.
Save password in operating system reference sheet.
Script.
Checklist.
True or false? Freeware and open source are two ways of referring to the same kinds of software.
false
A revision to a software application that contains a collection of patches to fix documented problems with the program is called:
a. donationware
b. a new release
c. freeware
d. a service pack
d. a service pack
Computer components that cannot operate together in the same system are said to:
a. incompatible
b. a bug
c. shareware
d. malware
a. incompatible
_______ is a feature of an operating system or application program that periodically checks a vendor’s website for modifications that can be downloaded and installed in a user’s system.
automatic update
A(n)______ is a database of hardware and software configuration information collected into one large file in a Windows system.
registry
A backup copy of the configuration of a PC, which a user can revert to if a problem arises due to the installation of a new peripheral or software installation is called a(n) ______
a. restore point
b. automatic update
c. reboot DVD
d. recover image
a. restore point
