Chapter 5 Flashcards
ES before starting a business
Look at:
Viability of product
Strength of competitors
Size of potential market
Stability of resources
Types of goods
Consumer
Select
Speciality
Industrial
Types of services
Professional
Personal
Auxiliary
Steps in implementing a marketing strategy
Define (vision, mission, aims)
Analyse environments
Consider possible issues
Identify various strategic options
Evaluate and analyse the viability of each strategic option (plan a, b, c)
Plan implementation of chosen strategy
Implement chosen strategy
Monitor and control strategy
Micro environment
Vision statement
Represents the dream of the business
Inspire or reminds stakeholders what is important when dealing with the future
Must be understood ambitious enough to bridge the gap between present and the future
Micro environment
Mission statement
What’s sets the business apart from other businesses
Describes differences, social responsibility, environmental concerns…
Starting point
Helps establish a common goal
Micro environment
Short term goals
What the business would like to achieve in the immediate future
Micro environment
Long term goals
Stay ahead of competitors
Must be measurable ( compare actual performance against set objectives)
Micro environment
Business functions
General management
Financial
HR
Marketing
Production
Purchasing
Administrative
PR
Micro environment
Resource based approach
How your resources can give you an advantage
Valuable
Rare
Unique
Non substitutable
Porters 5 forces model
Level of rivalry in the market
The availability of sub products
The threat of new entrants
The power of suppliers
The power of buyers
The POW of power
The power of competitors
The power of sub products
The power of new entrants
The power of suppliers
The power of consumers
POW of suppliers
Nurture relationship with suppliers
Open communication
Prompt payment
Prioritization
Regular reviews of responsibilities
Trends
Predictable changes but difficult to predict impact
Crisis
Unexpected and unplanned
War, natural disasters, disease…