Chapter 5

Question 1

Integrity

Answer 1

Refers to being whole, sound, and in an unimparied conditions; implies a balanced organization that not only makes ethical fiancial decisoins but also is ethical in the more subjective aspects of its corporate culture.

Question 2

Honesty

Answer 2

Refers to truthfulness or trustworthiness

Question 3

dishonesty

Answer 3

Lack or abesence of integrity, incomplete disclosure, and an unwillingness to tell the truth

Question 4

Fairness

Answer 4

quality of being just, equitable, and impartial

Question 5

Equality

Answer 5

Refers to the fari and even distribution of benefits and resources

Question 6

Reciprocity

Answer 6

An interchange of giving and receiving in social relationships

Question 7

Optimization

Answer 7

Trade off between equity and efficiency(Maximum productivity)

Question 8

Ethical issue

Answer 8

Problem, situation, or opportunuity that requires an individual, group, or organization to choose among several actions that must be evaluated as right or wrong.

Question 9

Ethical dilemma

Answer 9

Problem, situation, or opportunity that requires an individual, group, or organzation to choose among several actions that have negative outcomes.

Question 10

Abusive or intimidating behavior

Answer 10

Common ethical problem for employees that may refer to phyiscal threats, false accusations, being annoying, profanity, insults, yelling, harshness, ignoring someone, and unreasonableness.

Question 11

Lying

Answer 11

Untruthfulness that can be joking without malice, commission lying, and omission lying

Question 12

Conflict of interest

Answer 12

When an individual must choose whether to advance his or her own interests, those of the organization, or those of some other group.

Question 13

Active bribery

Answer 13

When the person who promises or gives the bribe commits the offense

Question 14

Passive bribery

Answer 14

Offense committed by the official who receives the bribe

Question 15

Facilitation payments

Answer 15

Payments made to obtain or retain business or other improper advantages that do not constitute bribery payments for U.S companies in some situations

Question 16

Corporate intelligence

Answer 16

Collection and analysis of information on markets, technologies, customers, and competitors, as well as on socioeconomics and external political trends.

Question 17

Discrimination

Answer 17

Prejudices based on race, color, religion, sex, martital status, sexual orientation, public assistance status, disability, age, national origin, or veteran status; illegal in the US

Question 18

Equal employment opportunuity commission(EEOC)

Answer 18

Federal agency that protect against workplace discrimination

Question 19

Age discrimination in Employment Act

Answer 19

Outlaws hiring practices that driscriminate against people of 40 years or older as well as those that requires eomployees to retire before the age of 70

Question 20

affirmative action program

Answer 20

Involve efforts to recruit, hire, train, and promote qualified individuals from groups that have traditionally been discriminated against on the basis of race, gender, or other characteristics.

Question 21

Sexual harrassment

Answer 21

Any repeated, unwanted behavior of a sexual nature perptrated upon one individual by another

Question 22

Hostile work environment

Answer 22

Three criteria: The conduct was unwelcome; the conduct was severe pervasive, and regarded by the claimant as so hostile or offensive as to alter his or her conditions of employment; and the conduct was such that a reasonable person would find it hostile or offensive

Does it interfer with the claimant’s work performance

Question 23

Dual relationship

Answer 23

Personal, loving, and/or sexual relationship with someone with whom you share professinal responsibilities.

Question 24

Fraud

Answer 24

Any purposeful communication that deceives, manipulates, or conceals facts in order to harm others.

Question 25

Accounting Fraud

Answer 25

Inaccurate information in a corporation’s finanical reports, in which companies provide important information on which investors and others base decision involving millions of dollars.

Question 26

Marketing Fraud

Answer 26

The process of dishonestly creating, distributing, promoting, and pricing products.

Question 27

Puffery

Answer 27

Exaggerated advertising, blustering, and boasting upon which no reasonable buyer would rely on

Question 28

Implied falsity

Answer 28

The message has a tendency to mislead, confuse, or deceive the public

Question 29

Literally false

Answer 29

When an ad says that tests prove, whent he ad cites a study or test that establishes the claim; and bald assertions when the advertisment makes a claim that cannot be substantiated.

Question 30

Consumer fraud

Answer 30

When consumers attempt to deceive businesses for their own gain

Question 31

Insider trading

Answer 31

Buying and selling of stocks by insdiers who possess information that is not yet public

Question 32

Crisis management

Answer 32

Process of handling a high-impact event characterized by ambiguity and the need for swift action to access and respond to potential damage

Question 33

Hacking

Answer 33

Breaking into a computer network to steal information

Question 34

Social engineering

Answer 34

Tricking individuals into revealing thier passwords or other valuable corporate information

Question 35

Dumpster diving

Answer 35

Digging thru trash to find trade secrets

Question 36

Whacking

Answer 36

Using wirless hacking to break into a network

Question 37

Phone eavesdropping

Answer 37

Using a digital recording device to monitor and record a fax line

Question 38

System hacking

Answer 38

Assumes the attacker already has access to a low-level privileged user account

Question 39

Remote hacking

Answer 39

Attempting to remotely penetrate a system across the internet

Question 40

Physical hacking

Answer 40

Requires the hacker to enter a facility physically and find a vacant unscured workstation with an employee’s log in and password

Question 41

Shoulder surfing

Answer 41

Someon simply looks over an employee’s shoulder while he or she types their password

Question 42

Password guessing

Answer 42

Guessing a person’s password after finding out personal infromation about him or her