Chapter 11 Flashcards
Normative myopia
When manager overlook the importance of core values in their busines decisions
Reward power
Person’s ability to influence the behavior of others by offering them something desirable
Reward with money
Coercive power
Penalizes actions or behavior
No layalty
Legitimate power
Belief that a certain person has the right to exert influence and certain others have an obligation to accept it
Expert Power
Derived from a person’s knowledge and usually stems from a superior’s credibility with subordinates
Referent power
When one person perceives that their individual goals or objectives are similar to another’s
Relatedness needs
Satisfied by social and interpersonal realationships
Growth Needs
Satisfed by creative or productive activities
Emotional Intelligence
The ability to manage themeslves and their relationships with others effectively chracterized by self-awareness, self-control and relationship building
Ethical disasters
Large scale unethical activity that follows recognizable prases of escalation
Transactional leaders
Someone who barters with their employees
Transformational leaders
Someone who strive to raise employee’s level of commitement and boster trust and motivation
Authentic Leaders
Who are passionate about their company, and form long-term relationship with employeees and other stakeholders
