Chapter 5

Question 1

What’s the difference between breadth and depth?

Answer 1

Breadth: Diversity of skills and expertise in an organization, which helps in tackling a wide range of tasks effectively.

Depth: The level of skills and expertise in a specific area or function in the organization, which allows it to excel in its core areas and get an advantage.

Question 2

What is the force field theory?

Answer 2

There are 2 forces when introducing change into a work setting:
- The driving force (trying to make changes)
- The restraining force (resisting change).

Question 3

How do you conduct a “Force field analysis”? (6 Steps)

Answer 3

1. Thesis Statement
2. Goals
3. Driving Forces
4. Restraining Forces
5. Analysis
6. Action Plan