Chapter 2

Question 1

Define “Waste”:

Answer 1

Not utilizing 100% from purchases and investments

Question 2

What is the “Whole Systems Approach”?

Answer 2

Its a way to describe and explain organization behaviour

Question 3

What is the “Systems Thinking Model”?

Answer 3

Focuses on how different parts of a system can affect each other

Question 4

What are the 8 Wastes of LEAN? Name and explain them:

Answer 4

• Defects: waste from a product or service failure.
• Overproduction: waste from making more than the demand.
• Waiting: waste from spending time waiting for the next process step to occure.
• Unused talent: waste from underutilization of peoples talents or skills.
• Transportation: wasting time and resources by unnecessarily moving products and materials.
• Inventory: waste of storage from having too much product and materials.
• Motion: wasting time and effort through unnecessary movement by people.
• Extra-processing: waste from more work or higher quality than required.

Question 5

What holds companies back from implementing sustainable business practices? Name 4:

Answer 5

• Too many worries
• Single Action Bias: belief that doing one act is enough to solve the problem.
• Focusing on the unknown rather than the known: endlessly debating something that is unknown and pointless.
• Anchoring Bias: belief that things are ok as they have always been done.

Question 6

What are the 5 R’s if waste prevention?

Answer 6

Reduce: using less.

Reuse: use items again.

Refuse: refuse unnecessary or unrecyclable product.

Recycle: convert waste into new products.

Repair: fix damaged items.