Chapter 5 Flashcards

1
Q

What is corporate strategy?

A

defines the business in which a company competes, uses resources to convert distinctive competence into competitive advantage

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2
Q

What is a business level strategy?

A

how a firm competes in a given industry and positions itself against competitors (between their individual business units)

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3
Q

What is a functional level strategy?

A

centers on how resources allocated to functional areas can be used to support business level strategy

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4
Q

Explain RACMI

A

Responsible: analyze and make initial reccommendation

Approve: accepts or vetoes decision

Consult: asked for input, but no veto power

Implement: implement and notify others

Inform: informed of decision

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5
Q

What are the 4 components of a business model?

A

customer interface
core strategy
strategic resources
value network

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6
Q

Explain customer interface

A

Fulfillment and support
Information and insight
Relationship dynamics
Pricing structure

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7
Q

Explain core strategy

A

Business mission → overall objectives, course, direction
product/market scope → where we compete
Basis for differentiation

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8
Q

Explain strategic resources

A

Core competencies
Strategic assets → patents, data, etc
Core processes → transform competences/assets into value

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9
Q

Explain value network

A

Suppliers, strategic alliance partners, coalitions

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10
Q

6 fundamentals for a distinctive strategic positioning

A

profit, unique value, distinct value chain, tradeoff, fit, strong relationships

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11
Q

3 priorities for marketing excellence

A

marketing ecosystem, end user, marketing agility

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12
Q

2 methods used to translate strategy

A

Balanced scorecard, strategy map

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13
Q

Explain financial on scorecard

A

degree of increasing profits
track ROI, revenue growth, etc

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14
Q

Explain customer on scorecard

A

target market and value propostion
track market share , customer acquisition, retention, satisfaction

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15
Q

What is low total cost strategy?

A

attractive prices, excellence quality, and responsive service

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16
Q

What is product innovation and leadership strategy?

A

receive products that expand existing performance with new features

17
Q

What is complete customer solution strategy?

A

company understands and provides customized products and services

18
Q

What is lock in strategy?

A

incur high switching costs

19
Q

Explain internal business processes on scorecard

A

create and deliver value prop
improve processes and reduce costs

20
Q

Explain learning and growth on scorecard

A

Human capital, info capital, org capital