Chapter 4: Upgrading, Installing, and Configuring Operating Systems

Question 1

What is the minimum CPU speed required for Windows 8.1?

A. 800 MHz for 32-bit and 1 GHz for 64-bit

B. 1 GHz for 32-bit and 2 GHz for 64-bit

C. 1 GHz for both 32-bit and 64-bit

D. 2 GHz for both 32-bit and 64-bit

Answer 1

C. The minimum CPU speed for Windows 8.1 is 1 GHz, regardless of 32-bit or 64-bit.

Question 2

Which of the following is one of the system requirements Microsoft specifies for installing Windows?

A. Hard disk type (magnetic vs. solid state)

B. Amount of RAM

C. Form factor of case

D. Brand of sound card

Answer 2

B. Amount of RAM is important in the system requirements for a Windows version.

Question 3

Which of the following does not have a direct upgrade path from Windows 8 (the core version, not Pro)?

A. Windows 8.1 Pro

B. Windows 7 Home Premium

C. Windows 10 Home

D. Windows 10 Education

Answer 3

B. You cannot upgrade Windows 8 to Windows 7 because Windows 7 is an older version. You can only go forward in versions.

Question 4

Which of these is not a benefit of upgrading instead of doing a clean install?

A. An upgrade edition may be less expensive.

B. An upgrade may solve persistent system problems that a clean install cannot.

C. You can keep your old files and settings.

D. You don’t have to reinstall all the applications.

Answer 4

B. An upgrade may not solve persistent system problems that a clean install cannot. The opposite of that statement is actually correct; a clean install can solve problems that an upgrade may not fix.

Question 5

What should you do before an upgrade if you discover incompatible software or hardware?

A. Nothing. The incompatibility will be resolved during the upgrade.

B. Buy a special version of Windows for incompatibility problems.

C. Resolve the incompatibility before beginning the upgrade.

D. Repartition and format the hard drive.

Answer 5

C. Resolving the incompatibility before beginning the upgrade is the correct action to take if you discover incompatible software or hardware.

Question 6

What Windows utility can be used to remove unnecessary files in preparation for a Windows upgrade?

A. Windows Update

B. Disk Defragmenter

C. Disk Cleanup

D. Check Disk

Answer 6

C. Disk Cleanup can delete unnecessary files such as temporary files and setup files.

Question 7

Which of the following refers to the lowest level of CPU, the minimum amount of RAM, and the free hard disk space needed to install an OS?

A. Hardware compatibility

B. Software compatibility

C. Hardware requirements

D. Hardware optimizing

Answer 7

C. Hardware requirements are the CPU, minimum amount of RAM, and free hard disk space needed to install an OS.

Question 8

What is the preferred file system for Windows?

A. NTFS

B. FAT16

C. FAT32

D. ext3

Answer 8

A. NTFS is the preferred file system for Windows.

Question 9

Which of the following boot sources for Windows Setup is designed to initiate an over-the-network installation?

A. eSATA

B. PXE Boot

C. Optical drive

D. USB device

Answer 9

B. PXE Boot uses a feature of a network card that will initiate the startup of the computer, downloading the initial bootup files from a network server, after which it is ready to perform a task, such as installing the new OS over the network or running centralized maintenance tests on the computer.

Question 10

What type of installation requires a person’s real-time response to prompts?

A. Unattended

B. Image

C. Scripted

D. Attended

Answer 10

D. Attended installation is the type that requires a person’s real-time response to prompts.

Question 11

What installation method places an exact copy of a hard drive containing a previously installed operating system and applications (from a reference computer) onto the hard drive of another computer?

A. Attended

B. Scripted

C. Image

D. Unattended

Answer 11

C. Image installation places an exact copy of the operating system and applications (from a reference computer) onto the hard drive of another computer.

Question 12

What are the two general types of unattended installations? (Select two.)

A. Drive image

B. Scripted

C. Upgrade

D. USMT

Answer 12

A and B. These are the two general types of unattended installations.

Question 13

13. Windows Setup requires a product key for the retail box

version of Windows 8.1 you are installing. Where are you most likely to find it?

A. Inner flap of the box

B. On the protective sleeve that the DVD came in

C. Outside of the box, above the UPC code

D. On a website that you access after Setup

Answer 13

B. On the protective sleeve that the DVD came in is the standard location for the product key for a retail-purchased copy of Windows.

Question 14

Which of the following statements is true of the Windows Setup?

A. The computer will restart one or more times during Setup.

B. If the computer restarts during Setup, something has gone wrong.

C. The installation steps are identical to those for Linux.

D. You must install English as the primary/first language.

Answer 14

A. The computer will restart one or more times during Setup. It is normal for this to occur and nothing to worry about.

Question 15

What bootable environment gives operating system support during three types of operations: installing Windows, troubleshooting, and recovery?

A. USMT

B. MUI

C. Aero

D. Windows PE

Answer 15

D. Windows PE (Windows Preinstallation Environment) is a bootable environment that gives operating system support during three types of operations: installing Windows, troubleshooting, and recovery.

Question 16

What purpose does Microsoft Product Activation (MPA) serve?

A. Product compatibility

B. Prevention of software piracy

C. Product registration

D. Prevention of malware infection

Answer 16

B. Prevention of software piracy is the purpose of Microsoft Product Activation.

Question 17

What is the consequence of not completing the activation process for Windows within the required time period?

A. There is no consequence.

B. Windows will continue to work, but you do not receive updates.

C. Windows is disabled.

D. You will not receive e-mails about new products.

Answer 17

C. Windows is disabled is the immediate consequence of not completing the activation process for Windows within the required time.

Question 18

What may MPA require if you make too many hardware changes to a Windows computer?

A. Reinstallation

B. Removal of Windows

C. Reactivation

D. Upgrade

Answer 18

C. MPA may require that you reactivate if you make too many hardware changes to a Windows computer.

Question 19

How do Macs receive OS updates?

A. Users purchase retail DVD upgrades.

B. Apple mails update DVDs to your registered address.

C. They are downloaded from the App Store.

D. Macs never need OS updates.

Answer 19

C. Mac computers prompt the user to download an update from the App Store whenever one becomes available.

Question 20

What is the least expensive way to acquire a desktop version of Linux?

A. Purchase a download from an authorized website.

B. Buy a used DVD on an auction site.

C. Buy a retail box version.

D. Download a distro and burn a bootable DVD.

Answer 20

D. Downloading a distro and burning a bootable DVD costs nothing.