Chapter 4 - The Assessment Flashcards
It is the agency’s responsibility to contact the Regional Program Manager approximately __ months prior to their assessment timeframe to schedule an assessment.
12
Approximately __ months prior to the scheduled assessment, the agency’s accreditation manager is sent a Preparing for an Assessment package from calea@calea.org.
4
The completed draft documents must be submitted to Assessment Services approximately __ weeks prior to the site-based assessment for approval.
8
This report is only required for agencies seeking reaccreditation.
Agency Status Report
The remote web-based assessment for compliance begins approximately __ weeks prior to the site-based assessment for initial accreditation processes. This review is conducted by the ___ ___ ___ ____.
6; CALEA Compliance Service Members
Providing proof of compliance is the responsibility of the agency. However, the Compliance Services Member provides reasonable assistance to the agency in arriving at a solution without sacrificing the integrity of the accreditation process. The initial remote assessment will reveal one of four conditions for each standard:
Compliance is substantiated, Partial Compliance is substantiated, Future performance/review issues identified, Compliance not verified.
What is the goal of the site-based assessments?
The goal is to focus on developed processes and outcomes that achieve compliance with standards.
When the site-based assessment team arrives the team will determine compliance through
observations and interviews.
Interviews are an important part of what assessors use to measure the accountability of policies, procedures, and systems the agency uses for compliance with the standards. Agencies are _____ about using an interview as a sole proof of compliance, since most standards lend themselves to documentation.
cautioned
The site-based assessment team provides reasonable assistance to accommodate the agency in bringing a standard into compliance, without sacrificing the integrity of the accreditation process. In some instances, assessors may request ___ ____ be submitted to them after the assessment for final compliance verification. When this is done, it must be completed as expeditiously as possible.
additional material
It is important to note, agencies seeking reaccreditation in any program will receive an annual remote web-based assessment. If this process reveals issues for follow-up during a review prior to the agency’s site-based assessment year, the issue will be reviewed again during
the next annual review.
It is important to remember the process of accreditation is designed to
promote continuous improvement of the organization, mitigate risks and ensure best practices are applied in the delivery of public safety services.
Occasionally a circumstance may arise where an agency disagrees with an assessment related finding. Efforts should be made between the Compliance Service Member or assessors to resolve these matters with the accreditation manager. When this is not successful, the ___ should be consulted to ensure a comprehensive understanding of the concern. If these actions do not resolve the issue, the ____ ____ _____ should be contacted for direction.
CEO, CALEA Assessment Manager
