Chapter 4 (Shareholders) Flashcards

1
Q

Arbitration

A

When a dispute is submitted to arbitrators (who make the decision on what to do)

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2
Q

Competitors

A

Other businesses that can offer the same or similar product *external

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3
Q

Customers

A

The clients of a business *external

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4
Q

Directors

A

Executives who have been elected by the shareholders to do business on behalf of them *internal

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5
Q

Employees

A

Staff *internal

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6
Q

External stakeholders

A

Individuals and organizations not part of the business but have a direct interest in its activities and performance

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7
Q

Financiers

A

Provides finance to a business (usually banks) *external

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8
Q

Government

A

Ruling authority within a state or country *external

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9
Q

Interest

A

Stake

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10
Q

Internal stakeholders

A

Actual members of the business who have interest in its activities and performance

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11
Q

Local community

A

The general public *external

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12
Q

Managers

A

Responsible for overseeing the daily operations of the business *internal

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13
Q

Pressure groups

A

Outside groups of people who have a concern with a business’s actions *external

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14
Q

Remuneration

A

Pay

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15
Q

Stakeholders

A

Individuals or organizations with interest (stake) in the activities and performance of a business

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16
Q

Stakeholder conflict

A

The differences in the needs and priorities of varying stakeholder groups

17
Q

Shareholders (stockholders)

A

Owners of a limited liability company *internal

18
Q

Suppliers

A

Provides businesses with things *external