Chapter 4 (Shareholders) Flashcards
Arbitration
When a dispute is submitted to arbitrators (who make the decision on what to do)
Competitors
Other businesses that can offer the same or similar product *external
Customers
The clients of a business *external
Directors
Executives who have been elected by the shareholders to do business on behalf of them *internal
Employees
Staff *internal
External stakeholders
Individuals and organizations not part of the business but have a direct interest in its activities and performance
Financiers
Provides finance to a business (usually banks) *external
Government
Ruling authority within a state or country *external
Interest
Stake
Internal stakeholders
Actual members of the business who have interest in its activities and performance
Local community
The general public *external
Managers
Responsible for overseeing the daily operations of the business *internal
Pressure groups
Outside groups of people who have a concern with a business’s actions *external
Remuneration
Pay
Stakeholders
Individuals or organizations with interest (stake) in the activities and performance of a business