Chapter 4 Job Satisfaction Flashcards
What is job satisfaction?
how you feel about your job and what you think about your job.
What are values, and how do they affect job satisfaction?
Values are those things that people consciously or subconsciously want to seek or attain.
Affect job satisfaction because these are things we want from our job.
According to value-percept theory, job satisfaction depends on whether you perceive that your job supplies those things that you value.
What specific facets do employees consider when evaluating their job satisfaction?
see attached
Which job characteristics can create a sense of satisfaction with the work itself?
VISAF: variety, identity, significance, autonomy, and feedback
How is job satisfaction affected by day-to-day events?
Apart from the influence of supervision, coworkers, pay, and the work itself, job satisfaction levels fluctuate during the course of the day.
Rises and falls in job satisfaction are triggered by positive and negative events that are experienced. Those events trigger changes in emotions that eventually give way to changes in mood.
What are mood and emotions, and what specific forms do they take?
Moods are states of feeling that are often mild in intensity, last for an extended period of time, and are not explicitly directed at or caused by anything.
Emotions are states of feeling that are often intense, last for only a few minutes, and are clearly directed at (and caused by) someone or some circumstance.
How does job satisfaction affect job performance and organizational commitment?
How does it affect life satisfaction?
Job satisfaction has a moderate positive relationship with job performance and a strong positive relationship with organizational commitment.
It also has a strong positive relationship with life satisfaction.
What steps can organizations take to assess and manage job satisfaction?
Organizations can assess and manage job satisfaction using attitude surveys such as the Job Descriptive Index (JDI), which assesses pay satisfaction, promotion satisfaction, supervision satisfaction, coworker satisfaction, and satisfaction with the work itself. It can be used to assess the levels of job satisfaction experienced by employees, and its specific facet scores can identify interventions that could be helpful.
