Chapter 4: Hardware and Network Troubleshooting Quiz Flashcards
What is the most common reason for an unexpected reboot?
A. overheating
B. ESD damage
C. RFI
D. memory leak
A. overheating
One common reason for shutdowns is overheating. Often when that is the case, however, the system reboots itself rather than just shutting down
Which if the following is typically not a cause of system lockups?
A. memory issues
B. virus
C. video driver
D. bad NIC driver
D. bad NIC driver
A bad NIC driver would cause the NIC not to work but would not cause a system lockup
What process may generate beep cores during reboot?
A. SMART
B. POST
C. DCDIAG
D. BIOS
B. POST
During the boot-up of the system, a power-on self-test (POST) occurs and each device is checked for functionality.
The system is not keeping the time correctly. What should you do?
A. reboot the machine
B. change the CMOS battery
C. change the boot order
D. replace the system clock
B. change the CMOS battery
If you find that you are continually resetting the system time, it could be that the CMOS battery is dying
The system is rebooting unexpectedly and the system is NOT overheating. What other component could it be?
A. motherboard
B. power supply
C. CMOS battery
D. inverter
B. power supply
Power supply problems can cause reboots as well. The power supply continually sends a Power_Good signal to the motherboard and if this signal is not present momentarily the system will reset.
What should the ambient temperature be inside the case?
A. 60-90 degrees
B. 50-100 degrees
C. 30-70 degrees
D. 40-80 degrees
A. 60-90 degrees
Take care to keep the ambient air within normal ranges (approximately 60–90 degrees Fahrenheit) and at a constant temperature.
What is the proprietary screen crashes called in Windows?
A. Pin wheel
B. BSOD
C. Bomb screen
D. PSOID
B. BSOD
Once a regular occurrence when working with Windows, blue screens (also known as the Blue Screen of Death) have become much less frequent.
Which operating system use the pin wheel of death as a proprietary screen crash?
A. Apple
B. LINUX
C. Windows
D. UNIX
A. Apple
While Microsoft users have the BSOD to deal with Apple users have also come to have the same negative feelings about the “Pin Wheel” of death. This is a multicolored pinwheel mouse pointer
When procuring a replacement capacitor, which of the following need not match?
A. voltage
B. manufacturer
C. same or larger capacity
D. same external size
B. manufacturer
If the other variable match, it need not be from the same manufacturer.
Which tool can be used to test a port?
A. Power Supply Tester
B. POST card
C. Loopback plug
D. multimeter
C. Loopback plug
Loopback plugs are used to test the functionality of various types of ports, but their most common use is to test a network card
