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Leadership NCCC - Spring 2020 > Chapter 4 - Group Dynamics > Flashcards

Chapter 4 - Group Dynamics Flashcards

1
Q

A collection of people that interact with each other, are interdependent, to achieve a common goal?

A

Definition of Group Dynamics

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2
Q

List four Group Dynamics skills?

A

Decision making

Trust building

Communication

Conflict Management

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3
Q

Group Structures

Loyalty, trust, and cooperation within the group that work toward complete sharing of group goals?

A

Collectivist

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4
Q

Group Structures

Emphasize the individual within the group over group effort with freedom and equality for individuals?

A

Individualist

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5
Q

Groups

High productivity, effective decision making where synergy is created to influence change?

A

Good Group

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6
Q

Groups

Take risks without forethought and do not accept responsibility for actions? “Group Think” creates a barrier to creativity?

A

Bad Group

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7
Q

Groups

Word used to describe when two organization create a relationship that is a positive powerful force that is mutually beneficial for each?

A

Definition

Synergy

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8
Q

To form close relationships, learn a new skill, improve personal knowledge, or share a common activity?

A

Definition

Why People Join Groups

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9
Q

Elements of Groups

Achieve goals that would otherwise be unachievable as an individual that is known or shared among members?

A

Definition

Group Goals

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10
Q

Elements of Groups

Balance between group goals and individuals?

A

Goal Interdependence

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11
Q

Elements of Groups

When a new person is added, the group changes and each member brings their own history, expertise, and biases or “baggage”?

A

Group Membership

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12
Q

Elements of Groups

Glue that holds a group together and keeps the group focused in a common direction toward the goal?

A

Group Cohesion

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13
Q

Elements of Groups

Observable, verbal, physical and emotional actions that influence who participates how much and when?

A

Group Participation

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14
Q

Elements of Groups

Influence can be positive or negative and can change with the group between the leaders and followers. Group “forces” like bullying or manipulation occur?

A

Group Influence

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15
Q

Elements of Groups

Beliefs, values, and actions of the group that are openly written or stated?

A

Group Norms

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16
Q

Elements of Groups

The climate or personality of the group where the leaders mood can “rub off” on group members?

A

Group Atmosphere

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17
Q

Elements of Groups

Where experience, competence, and style preferences impact group success, and are used to meet group and individual needs?

A

Group Leadership

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18
Q

Elements of Groups

Outcome-orientated by taking the initiative, staying on track to accomplish the goal?

A

Group Task Functions

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19
Q

Elements of Groups

Effective for group functioning due to concern for group morale and relationships that enable group members to contribute maximally?

A

Group Maintenance

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20
Q

Decision Making

Resources are fully utilized, time is well spent and problem-solving of the group is enhanced?

A

Effective Decision Making

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21
Q

Decision Making

Positive interdependence where group members support, encourage each other and “debriefing” of group issues takes place?

A

Enhanced Decision Making

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22
Q

Decision Making

Lack of maturity, failure to communicate, and poor commitment?

A

Ineffective Decision Making

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23
Q

Decision Making

“Know what you know and know what you don’t know” when past experience is important?

A

Group Judgement

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24
Q

Group Conflict

Type of conflict that is focused on the work of the group where group members may not agree on the process of how to accomplish the goal, but does not get personal?

A

Task Conflict

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25
Q

Group Conflict

Type of conflict that is perceived as a personal attack and can result in a loss of trust, frustration, and dislike for others?

A

Emotional Conflict

26
Q

Behavior Styles

Fast paced, task-orientated approach, works quickly, and prefer to make a bad decision rather than no decision at all?

A

Director

27
Q

Behavior Styles

Can be impulsive decision makers, fast-paced style with emphasis on people rather than accomplish the goal?

A

Socializer

28
Q

Behavior Style

Usually make excellent managers because they focus on group members and morale. Likes rules and procedures, and wants to be appreciated?

A

Relater

29
Q

Behavior Styles

Slow paced, very deliberate and prefer order and organization, and work cautiously?

A

Thinker

30
Q

Group Development

A sequential process that is continually evolving and changing where internal and external forces act on the group? Example: A new season begins or new academic semester begins?

A

Definition

G R O U P D

31
Q

GROUPD

When members seek clarification and direction and group identity is first being established?

A

Getting to Know

32
Q

GROUPD

Members establish a “pecking order”, agree to norms, and leader roles have been established?

A

Group Relationships

33
Q

GROUPD

Struggle for power and control between the leader and followers. Leaders are tested and recognize this is a normal phase and accept the situation as growing pains?

A

Group Opposition/Conflict

34
Q

GROUPD

Leader and followers come together after a negative experience. Group goals and tasks have been restated and the group is refocused toward the goal?

A

Group Unity

35
Q

GROUPD

When work toward the goal is efficient and effective and group members work together with enthusiasm and are more self-regulating?

A

Group Productivity

36
Q

GROUPD

When a group ceases to exist, re-frames or reorganizes?

A

Group Dissolution

37
Q

A group with 5 to 13 members that share common goals, communicate openly, and group involvement is high where team success is celebrated?

A

Effective Groups

38
Q

A group that forms cliques, exhibit poor communication, decision making is by authority, and creativity is discouraged?

A

Ineffective Groups

39
Q

Group Roles - Positive

Assists simplifying complex issues and strives to reduce confusion?

A

Clarifier

40
Q

Group Roles - Positive

Helps members see the way of agreeing through disagreements. Ensures everyone understands issues as well as individual group needs?

A

Compromiser

41
Q

Group Roles - Positive

Ensures all group members are equally involved in decision making process?

A

Consensus Seeker

42
Q

Group Roles - Positive

Supports group members to do their best?

A

Encourager

43
Q

Group Roles - Positive

Checks that tasks are being completed and everyone is included?

A

Gatekeeper

44
Q

Group Roles - Positive

Helps smooth over conflicts and recognize group similarities?

A

Harmonizer

45
Q

Group Roles - Positive

Gets action started?

A

Initiator

46
Q

Group Roles - Positive

Shares opinions and knowledge when appropriate with the group?

A

Opinion/Information Giver

47
Q

Group Roles - Positive

Asks group members to express their thoughts and opinions?

A

Opinion/Information Seeker

48
Q

Group Roles - Positive

Address and helps group solve issues as they arise?

A

Problem Solver

49
Q

Group Roles - Positive

Helps to keep things in perspective?

A

Summarizer

50
Q

Group Roles - Positive

Keeps group moving forward to group goals in a timely fashion?

A

Time Keeper

51
Q

Group Roles - Negative

Stops forward progress. Disagrees beyond reason? (In some settings, need to try to identify this person before a presentation begins)

A

Blocker

52
Q

Group Roles - Negative

Interrupts functioning with inappropriately placed humor or antics. Serves only as disruption?

A

Clown/Entertainer

53
Q

Group Roles - Negative

Takes group off task. Friendly and open but disrupts group goals or achievement?

A

Digressor

54
Q

Group Roles - Negative

Disengages from work, tends to daydream, talks to others, or leaves the room for no apparent reason?

A

Disassociator

55
Q

Group Roles - Negative

Thrives on conflict, gets others upset about issues unrelated to working toward the goal?

A

Instigator

56
Q

Group Roles - Negative

Gets blamed for everything not going well. Will accept responsibility and acts helpless?

A

Scapegoat

57
Q

A group of interdependent people that need each other to be successful, share common goals, and have similar ideas to achieve goals?

A

Definition

Team Building

58
Q

Members participate fully in team discussion, self- motivated, and are committed to the process and celebrate team success?

A

Good Team Members

59
Q

Care for each other, facilities, tools, resources, equipment, and gives the benefit of the doubt to others and creates a “TEAM” atmosphere?

A

Team Essentials

60
Q

Requires mutual understanding, goal agreement, trust and safety for the group?

A

Developing and Maintaining a Strong Team

Leadership NCCC - Spring 2020 (4 decks)

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