Chapter 4 - Group Dynamics Flashcards
A collection of people that interact with each other, are interdependent, to achieve a common goal?
Definition of Group Dynamics
List four Group Dynamics skills?
Decision making
Trust building
Communication
Conflict Management
Group Structures
Loyalty, trust, and cooperation within the group that work toward complete sharing of group goals?
Collectivist
Group Structures
Emphasize the individual within the group over group effort with freedom and equality for individuals?
Individualist
Groups
High productivity, effective decision making where synergy is created to influence change?
Good Group
Groups
Take risks without forethought and do not accept responsibility for actions? “Group Think” creates a barrier to creativity?
Bad Group
Groups
Word used to describe when two organization create a relationship that is a positive powerful force that is mutually beneficial for each?
Definition
Synergy
To form close relationships, learn a new skill, improve personal knowledge, or share a common activity?
Definition
Why People Join Groups
Elements of Groups
Achieve goals that would otherwise be unachievable as an individual that is known or shared among members?
Definition
Group Goals
Elements of Groups
Balance between group goals and individuals?
Goal Interdependence
Elements of Groups
When a new person is added, the group changes and each member brings their own history, expertise, and biases or “baggage”?
Group Membership
Elements of Groups
Glue that holds a group together and keeps the group focused in a common direction toward the goal?
Group Cohesion
Elements of Groups
Observable, verbal, physical and emotional actions that influence who participates how much and when?
Group Participation
Elements of Groups
Influence can be positive or negative and can change with the group between the leaders and followers. Group “forces” like bullying or manipulation occur?
Group Influence
Elements of Groups
Beliefs, values, and actions of the group that are openly written or stated?
Group Norms
Elements of Groups
The climate or personality of the group where the leaders mood can “rub off” on group members?
Group Atmosphere
Elements of Groups
Where experience, competence, and style preferences impact group success, and are used to meet group and individual needs?
Group Leadership
Elements of Groups
Outcome-orientated by taking the initiative, staying on track to accomplish the goal?
Group Task Functions
Elements of Groups
Effective for group functioning due to concern for group morale and relationships that enable group members to contribute maximally?
Group Maintenance
Decision Making
Resources are fully utilized, time is well spent and problem-solving of the group is enhanced?
Effective Decision Making
Decision Making
Positive interdependence where group members support, encourage each other and “debriefing” of group issues takes place?
Enhanced Decision Making
Decision Making
Lack of maturity, failure to communicate, and poor commitment?
Ineffective Decision Making
Decision Making
“Know what you know and know what you don’t know” when past experience is important?
Group Judgement
Group Conflict
Type of conflict that is focused on the work of the group where group members may not agree on the process of how to accomplish the goal, but does not get personal?
Task Conflict
Group Conflict
Type of conflict that is perceived as a personal attack and can result in a loss of trust, frustration, and dislike for others?
Emotional Conflict
Behavior Styles
Fast paced, task-orientated approach, works quickly, and prefer to make a bad decision rather than no decision at all?
Director
Behavior Styles
Can be impulsive decision makers, fast-paced style with emphasis on people rather than accomplish the goal?
Socializer
Behavior Style
Usually make excellent managers because they focus on group members and morale. Likes rules and procedures, and wants to be appreciated?
Relater
Behavior Styles
Slow paced, very deliberate and prefer order and organization, and work cautiously?
Thinker
Group Development
A sequential process that is continually evolving and changing where internal and external forces act on the group? Example: A new season begins or new academic semester begins?
Definition
G R O U P D
GROUPD
When members seek clarification and direction and group identity is first being established?
Getting to Know
GROUPD
Members establish a “pecking order”, agree to norms, and leader roles have been established?
Group Relationships
GROUPD
Struggle for power and control between the leader and followers. Leaders are tested and recognize this is a normal phase and accept the situation as growing pains?
Group Opposition/Conflict
GROUPD
Leader and followers come together after a negative experience. Group goals and tasks have been restated and the group is refocused toward the goal?
Group Unity
GROUPD
When work toward the goal is efficient and effective and group members work together with enthusiasm and are more self-regulating?
Group Productivity
GROUPD
When a group ceases to exist, re-frames or reorganizes?
Group Dissolution
A group with 5 to 13 members that share common goals, communicate openly, and group involvement is high where team success is celebrated?
Effective Groups
A group that forms cliques, exhibit poor communication, decision making is by authority, and creativity is discouraged?
Ineffective Groups
Group Roles - Positive
Assists simplifying complex issues and strives to reduce confusion?
Clarifier
Group Roles - Positive
Helps members see the way of agreeing through disagreements. Ensures everyone understands issues as well as individual group needs?
Compromiser
Group Roles - Positive
Ensures all group members are equally involved in decision making process?
Consensus Seeker
Group Roles - Positive
Supports group members to do their best?
Encourager
Group Roles - Positive
Checks that tasks are being completed and everyone is included?
Gatekeeper
Group Roles - Positive
Helps smooth over conflicts and recognize group similarities?
Harmonizer
Group Roles - Positive
Gets action started?
Initiator
Group Roles - Positive
Shares opinions and knowledge when appropriate with the group?
Opinion/Information Giver
Group Roles - Positive
Asks group members to express their thoughts and opinions?
Opinion/Information Seeker
Group Roles - Positive
Address and helps group solve issues as they arise?
Problem Solver
Group Roles - Positive
Helps to keep things in perspective?
Summarizer
Group Roles - Positive
Keeps group moving forward to group goals in a timely fashion?
Time Keeper
Group Roles - Negative
Stops forward progress. Disagrees beyond reason? (In some settings, need to try to identify this person before a presentation begins)
Blocker
Group Roles - Negative
Interrupts functioning with inappropriately placed humor or antics. Serves only as disruption?
Clown/Entertainer
Group Roles - Negative
Takes group off task. Friendly and open but disrupts group goals or achievement?
Digressor
Group Roles - Negative
Disengages from work, tends to daydream, talks to others, or leaves the room for no apparent reason?
Disassociator
Group Roles - Negative
Thrives on conflict, gets others upset about issues unrelated to working toward the goal?
Instigator
Group Roles - Negative
Gets blamed for everything not going well. Will accept responsibility and acts helpless?
Scapegoat
A group of interdependent people that need each other to be successful, share common goals, and have similar ideas to achieve goals?
Definition
Team Building
Members participate fully in team discussion, self- motivated, and are committed to the process and celebrate team success?
Good Team Members
Care for each other, facilities, tools, resources, equipment, and gives the benefit of the doubt to others and creates a “TEAM” atmosphere?
Team Essentials
Requires mutual understanding, goal agreement, trust and safety for the group?
Developing and Maintaining a Strong Team
