Chapter 4: Ethics and Information Security - MIS Business Concerns

Question 1

What is information ethics?

Answer 1

Govern the ethical and moral issues arising from the development and use of information technologies as well as the creation, collection, duplication, distribution, and processing of information itself.

Question 2

What is digital trust?

Answer 2

The measure of consumer, partner, and employee confidence in an organization’s ability to protect and secure data and the privacy of individuals.

Question 3

What is ediscovery (electronic discovery)?

Answer 3

The ability of a company to identify, search, gather, seize, or export digital information in responding to a litigation, audit, investigation, etc.

Question 4

Which act was passed to protect minors from accessing inappropriate material on the Internet?

Answer 4

Child Online Protection Act COPA

Question 5

What are Epolicies?

Answer 5

Policies and procedures that address information management along with the ethical use of computers and the Internet in the business environment.

Question 6

List 6 Epolicies.

Answer 6

1. Ethical computer use policy
2. Information privacy policy
3. Acceptable use policy
4. Email privacy policy
5. Social media policy
6. Workplace monitoring policy

Question 7

What is an ethical computer use policy?

Answer 7

General principles to guide computer use behaviour (such as refraining from playing games during working hours)

Question 8

What is click-fraud?

Answer 8

Abuse of pay-per-click, pay-per-call, etc revenue models by repeatedly clicking a link to increase charges or costs for the advertiser.

Question 9

What is competitive click-fraud?

Answer 9

Done by a competitor or disgruntled employee to increase advertising costs.

Question 10

Which epolicy is the most important?

Answer 10

Ethical computer use policy

Question 11

What is data/web scraping?

Answer 11

Process of extracting large amounts of data from a website and saving it to a spreadsheet or computer.

Question 12

What is the GDPR?

Answer 12

General Data Protection Regulation. The world’s strongest fair information practices in Europe. It is a legal framework that sets guidelines for the collection and processing of personal info of individuals within the EU.

Question 13

What is an acceptable use policy?

Answer 13

Requires a user to agree to follow it to be provided access to corp information, information systems, and the Internet.

Question 14

What is typosquatting?

Answer 14

Registering purposely misspelled variations of well-known domain names.

Question 15

What is an email privacy policy?

Answer 15

The extent to which email messages may be read by others.

Question 16

What is teergrubing?

Answer 16

Anti-spamming approach by which the receiving computer launches a return attack against a spammer, sending emails back to the computer that originated the spam.

Question 17

What is the right to be forgotten?

Answer 17

European Commission’s proposal to create a sweeping individual privacy right allowing individuals to request to have all content that violates their privacy removed.

Question 18

What is social media monitoring?

Answer 18

Process of monitoring and responding to what is said about a company, typically falls to the social media manager.

Question 19

What is workplace MIS monitoring?

Answer 19

Tracks peoples activities by measures as number of keystrokes, error rate, number of transactions processed.

Question 20

What is an employee monitoring policy?

Answer 20

States how, when, and where the company monitors its employees.

Question 21

What are the 4 categories that make up the cost of downtime?

Answer 21

Financial performance, revenue, damaged reputation, other expenses.

Question 22

What is the primary tool an organization can use to combat threats associated with downtime?

Answer 22

Information security

Question 23

What are white-hat hackers?

Answer 23

Work at the request of the system owners to find system vulnerabilities and plug holes.

Question 24

What are script kiddies/bunnies?

Answer 24

Find hacking code on the Internet and click-and-point their way into systems to cause damage and spread viruses

Question 25

What are Crackers?

Answer 25

Hackers with criminal intent

Question 26

What are Hactivists?

Answer 26

Have philosophical and political reasons for hacking

Question 27

What is a bug bounty program?

Answer 27

Crowdsourcing initiative that rewards individuals for discovering and reporting software bugs.

Question 28

What are botnets?

Answer 28

Malware that causes a collection of connected devices to be controlled by a hacker.

Question 29

What is a worm and how is it different than a virus?

Answer 29

Worms spread themselves from file to file and computer to computer. Viruses must attach to something to spread, worms do not need to attach to anything.