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Laboratory Management > Chapter 4: Directing and Supervising the Laboratory > Flashcards

Chapter 4: Directing and Supervising the Laboratory Flashcards

1
Q

Guiding by advice

A

Directing

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2
Q

Providing instructions

A

Directing

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3
Q

Effective communication

A

Directing

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4
Q

Needed in supervising (3)

A

Understanding among employees
Overseeing
Assuring policies and procedures are followed

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5
Q

Understanding among employees

A

Supervising

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6
Q

Overseeing

A

Supervising

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7
Q

Assuring policies and procedures are followed

A

Supervising

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8
Q

3 leadership styles (in general)

A

Absenteeism/ inattention
Centralized authority
Decentralized authority

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9
Q

Autocratic type of leadership

A

Centralized authority

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10
Q

Communication flow: vertical, formal

A

Centralized authority

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11
Q

Communication flow of centralized authority

A

Vertical, formal communication

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12
Q

Centralized authority is a __ type of leadership

A

Autocratic

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13
Q

Centralized authority:
advantages (3)
Disadv (3)

A 
Adv:
Full control of management
Well-coordinated
Efficient 
Disadv:
More time needed to accomplish task
Less productivity
People involved in decision-making are limited
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14
Q

Democratic type of leadership

A

Centralized authority

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15
Q

Communication flow: open, free, stretches in ALL directions

A

Decentralized authority

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16
Q

Decentralized authority: type of leadership

A

Democratic

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17
Q

Centralized authority: communication flow:

A

Open, free, stretches in all directions

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18
Q

Centralized authority: adv (3), disadvantage (1)

A 
Adv:
Faster decision-making
Utilize individuals
Broad-based management team
Disadvantage:
Different opinions on a particular decision
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19
Q

Full trust between manager and employee

A

Absenteeism/ inattention

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20
Q

Planning is on the hands of employees

A

Absenteeism/ inattention

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21
Q

Highly capable and competent staff

A

Absenteeism/ inattention

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22
Q

Responsibilities of a leader (6)

A

Develop and maintain effective relations with hosp administration
Encourage exchange of ideas
Effectively communicate plans
Provide efficient means for compliance of staff
Assure awareness of all staff
Formulate and document policies and procedures

23
Q

Leadership styles based in managerial grid by Robert Blake and Jane Mouston (4)

A

Dictatorial/ task management style
Accommodating/ country club style
Team management style
Impoverished/ indifferent style

24
Q

Impoverished style aka

A

Indifferent style

25
Q

Indifferent style aka

A

Impoverished style

26
Q

Impoverished/ indifferent style: principle

A

Evade and elude

27
Q

Leadership style based on managerial grid by Blake and Mouston:
Low concern for both people and production

A

Impoverished/indifferent style

28
Q

Leadership style based on managerial grid by Blake and Mouston: Leaders more focused in preserving their career and reputation

A

Impoverished/ indifferent style

29
Q

Leadership style based on managerial grid by Blake and Mouston: disharmony occurs in workplace

A

Impoverished/ indifferent style

30
Q

Team management style: principle

A

Commit and contribute

31
Q

Leadership style based on managerial grid by Blake and Mouston: encourages team work

A

team management style

32
Q

Leadership style based on managerial grid by Blake and Mouston: high concern for both people and production

A

Team management style

33
Q

Leadership style based on managerial grid by Blake and Mouston: high satisfaction and motivation

A

Team management style

34
Q

Accommodating style aka

A

Country club style

35
Q

Country club style aka

A

Accommodating style

36
Q

Accommodating/ country club style: principle

A

Yield and comply

37
Q

Leadership style based on managerial grid by Blake and Mouston: high concern for people but low for production

A

Accommodating/ country club style

38
Q

Leadership style based on managerial grid by Blake and Mouston: focused on needs of employees, lack direction and control

A

Accommodating/ country club style

39
Q

Dictatorial style or

A

Task management style

40
Q

Task management style aka

A

Dictatorial style

41
Q

Dictatorial/ task management style: principle

A

Control and dominate

42
Q

Leadership style based on managerial grid by Blake and Mouston: low concern for people but high for production

A

Dictatorial/ task management style

43
Q

Leadership style based on managerial grid by Blake and Mouston: punishments used to pressure employees, employees’ needs unimportant

A

Dictatorial/ task management style

44
Q

Leadership style based on managerial grid by Blake and Mouston: at (1,1)

A

Impoverished/ indifferent style

45
Q

Impoverished or indifferent management coordinates on managerial grid by Blake and Mouston:

A

(1,1)

46
Q

Leadership style based on managerial grid by Blake and Mouston: at (1,9)

A

Accommodating/ country club style

47
Q

Leadership style based on managerial grid by Blake and Mouston: at (9,9)

A

Team management style

48
Q

Leadership style based on managerial grid by Blake and Mouston: at (9,1)

A

Dictatorial/ task management style

49
Q

coordinates on managerial grid by Blake and Mouston: team management style

A

(9,9)

50
Q

coordinates on managerial grid by Blake and Mouston: accommodating/ country club style

A

(1,9)

51
Q

coordinates on managerial grid by Blake and Mouston: dictatorial/ task management style

A

(1,9)

52
Q

coordinates on managerial grid by Blake and Mouston: dampened pendulum

A

(5,5)

53
Q

Middle of the road. Push for production but don’t go all out. Be fair but firm

A

Dampened pendulum

54
Q

Needed in directing (3)

A

Provide instructions
Effective communication
Guide by advice

Laboratory Management (4 decks)

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