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Laboratory Management > Chapter 1: Concept of Management > Flashcards

Chapter 1: Concept of Management Flashcards

1
Q

A process consisting of planning, organizing, directing/actuating, and controlling

A

Management

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2
Q

Management is a process consisting of (4)

A

planning, organizing, directing/actuating, and controlling

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3
Q

Effective motivation of people and efficient utilization of resources to attain a predetermined objective

A

Management

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4
Q

Nature of management (2)

-describe each

A

Art
-results in accomplishment of objectives thru human efforts. Requires skill and careful study in its application
Science
-systemic body of knowledge. Gathers and analyzes facts and makes general laws or principles based on these facts

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5
Q

Functions of management (4)

A

Planning
Organizing
Directing
Controlling

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6
Q

Mental effort whereby executives anticipate possible causes or factors that may affect or change activities and objectives of the organization

A

Planning

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7
Q

Controls the nature and direction of change and determines what measures or actions are necessary to accomplish predetermined goals

A

Planning

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8
Q

Includes several possible alternative courses of action that may be taken under varying conditions

A

Planning

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9
Q

It considers the best course of action

A

Planning

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10
Q

Grouping together of people and establishing relationships among them

A

Organizing

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11
Q

Defining authority and responsibility of who will perform the work in order

A

Organizing

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12
Q

Refers to the way of getting all personnel of the organization to accomplish what the management desires

A

Directing

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13
Q

It involves both motivation and communication

A

Directing

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14
Q

Directing involves (2)

A

Motivation

Communication

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15
Q

Checking the work accomplished against plans or standards

A

Controlling

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16
Q

Bases for controlling (4)

A

Standard quality
Standard quantity
Standard time
Standard cost

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17
Q

One whose job is to guide the organization to attain its objectives

A

Manager

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18
Q

He performs the functions of planning, organizing, directing, and controlling the work of his subordinates

A

Manager

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19
Q

Takes charge of the management or oversees the functioning of an activity to achieve a set of goals or purpose

A

Manager

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20
Q

The manager is the one who performs the functions of (4) the work of his subordinates

A

Planning
Organizing
Directing
Planning

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21
Q

Strength of a manager

A

Ability to use all his resources to get things done properly

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22
Q

His strength is his ability to use all his resources to get things done properly

A

Manager

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23
Q

Directs the affairs of the organization by establishing goals and priorities that determine the direction of the organization

A

Director

24
Q

Runs the organization within the framework or the various directives and policies given to him

A

Administrator

25
Q

Oversees the activities of others to get them to accomplish specific tasks or perform efficiently

A

Supervisor

26
Q

Essential characteristics of a manager (5)

A 
Good health
Vision
Decision-making ability
Motivation
Humility
27
Q

What makes a good manager (10)

A 
Personality- act with decorum
Appearance
Positive attitude- constructive, cheerful outlook
Energy driven, ambitious
Bright
Overall composure
Aura of leadership
Thoughtfulness
Breadth of interest- learn a little bit about many fields
Articulate
28
Q

Management levels

-describe each also

A

First line manager
-lowest level in organization
-responsible for the work of others
-directs operating employees but doesn’t supervise other managers
-aka supervisor
Middle manager
-more than 1 level in the organization
-direct the activities of other managers and sometimes those of operating employees
-principal responsibilities: direct activities that implement organization’s policies and to balance demands of their supervisors with the capacities of their subordinates
Top managers
-small group of executives
-overall management of the organization
-establishes operating policies and guides organization’s interactions with its environment

29
Q

lowest level in organization

A

First line manager

30
Q

Responsible for the work of others, directs operating employees but doesn’t supervise other managers

A

First line manager

31
Q

Aka supervisor

A

First line manager

32
Q

More than 1 level in the organization. directs the activities of other managers and sometimes those of operating employees

A

Middle manager

33
Q

Principal responsibilities: direct activities that implement organization’s policies and to balance demands of their supervisors with the capacities of their subordinates

A

Middle manager

34
Q

Principal responsibilities of a middle manager

A

Direct activities that implement organization’s policies

Balance demands of their supervisors with the capacities of their subordinates

35
Q

Small group of executives

A

Top managers

36
Q

Responsible for overall management of the organization

A

Top manager

37
Q

Establishes operating policies and guides organization’s interactions with its environment

A

Top manager

38
Q

Roles of managers (3)

A

Interpersonal
Informational
Decisional

39
Q

Interpersonal roles of a manager (3)

A

As liaison
Symbol or figurehead
As leader

40
Q

Informational roles of a manager (3)

A

Monitors- gathers info
Disseminates info
Spokesperson or representative of the organization

41
Q

Decisional roles of a manager (4)

A

Negotiator when conflicts arise
Entrepreneur
Resource allocator
Disturbance handler

42
Q

Management skills (3)

A

Technical skill
Conceptual skill
Human skill

43
Q

Ability to use equipment a, procedures, and techniques of a specialized field

A

Technical skill

44
Q

Skill needed to accomplish mechanics of a particular job

A

Technical skill

45
Q

Ability to work with, understand, and motivate other people either as individuals or as groups

A

Human skill

46
Q

Skill needed by managers to work with other organizations and lead his work group

A

Human skill

47
Q

Mental ability to coordinate and integrate all of organization’s interest and activities

A

Conceptual skill

48
Q

Ability to recognize how the various factors in a given situation are interrelated so that the action he takes will be in the best interest of the total organizations

A

Conceptual skill

49
Q

Managerial performance require (2)

A

Efficiency

Effectiveness

50
Q

Doing things right, getting things done correctly, an input-output concept

A

Efficiency

51
Q

Achieved output or results that measure up to the input

A

Efficiency

52
Q

Able to minimize cost in attaining goals

A

Efficiency

53
Q

Ability to follow objectives

A

Effectiveness

54
Q

A/n __ manager is one who selects the right things to be done

A

Effective

55
Q

Indicators of lack off management skill (10)

A

Frequent confusion about reports of lab work
Recurring misunderstanding with hospital administration
Inability to maintain adeq staff
Low moral
Inability to do one or more tests
Freq rush orders of supplies
Requests for deserved pay raise by competent workers
Ignorance of operation cost
Excessive operation cost
Spends much time in making minor decisions

56
Q

Art of getting things done thru people

A

Management

Laboratory Management (4 decks)

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