Chapter 4 - Design and Analyze Jobs Flashcards
Job analysis
A process by which information about jobs is systematically gathered and organized
Job
a group of activities/duties for one or more employees
Position
the collective tasks/responsibilities performed by one person
What does job analysis allow us to do?
Determine job descriptions and specifications
Steps in Job analysis (6 steps)
1: Review relevant background info
2: Select jobs to be analyzed
3: Collect data on job activities
4. Verify/modify data if required
5. Write job descrip. and specifications
6. Communicate and update info as needed
Step 1 in job analysis
Review relevant background info
Organizational charts and structure
Types of organization structure
- Bureaucratic (President, VP, directors)
- Flat (Owner, Managers, Associates)
- Matrix (Different departments for each product and a marketing, finance, sales, production for each)
Step 2 in job analysis
Select Jobs to be Analyzed
Look at Job Design (useful for similar jobs) - tasks that are required to perform a a specific job
How have jobs and job design evolved?
- work simplification
- industrial engineering
- job enlargement and rotations
- physical needs of workers
Competency-based job analysis?
Becoming more common
Competencies: demonstrable characteristics that enable performance of a job (example: reading, writing, motivating, strategic thinking)
Step 3 in job analysis
Collect Job Analysis Info
interview, questionnaires, observations, participant log, National Occupation Classification (NOC)
Step 4 in job analysis
Verifying Information
Verify with workers currently performing the job, supervisors.
Step 5 in job analysis
Writing Job Descriptions and Job Specifications
Job description & job specifications
Job description
statement of duties, responsibilities, reporting relationships and working conditions
Job specifications
statement of requisite knowledge, skills and abilities to perform the job
Job descriptions and the Human Rights legislation considerations
- essential job duties should be clearly identified
- the only criteria examined should be knowledge skills, and abilities
BFORs?
Bona Fide Occupational Requirements
- must meet these requirements
Step 6 in job analysis
Communication and Preparedness for Revisions
- communicate to all relevant stakeholders
- anticipate modifcations