Chapter 4: Communication & Documentation Flashcards
When health care providers force their cultural values onto their patients because they believe their values are better, they are displaying
Cultural imposition
When communicating with an older patient you should
Approach the patient slowly and calmly
While caring for a 5 year old boy with respiratory distress you should
Allow a parent or caregiver to hold the hold if the situation allows
Which of the following pieces of patient information is least important when giving a verbal report to a nurse or physician?
The patient’s name and age
The patient’s family medical history
Vital signs that may have changed
Medications that the patient is taking
The patient’s family medical history
Which of the following statements about the patient care report (PCR) is true?
A. It is not a legal document in the eyes of the law
B. It cannot be used for patient billing info
C. It helps ensure efficient continuity of patient care
D. It is intended for use only by the prehospital care provider
C. It helps ensure efficient continuity of patient care
A device that receives a low frequency signal and then transmits it at a relatively higher frequency is called a
Repeater
When treating a potentially hostile patient, you should try to diffuse the situation by
Speaking calmly, confidently and slowly
What are functions of the emergency medical director
Alerting the appropriate EMS response unit, screening a call and assigning it a priority, and providing emergency medical instructions to the caller
After receiving an order from medical control over the radio, the EMT should
Repeat the order to the physician word for word
When requesting medical direction for a patient who was involved in a major car accident, the EMT should avoid
Using radio codes to describe the situation
Hot line
Dedicated line
A trusting relationship built with your patient
Rapport
Communication through an interconnected series of repeater stations
Cellular telephone
Assigned frequency used to carry voice and or data communication
Channel
Radio receiver that searches across several frequencies until the message is completed
Scanner
VHF and UHF channels designated exclusively for EMS use
MED channels
Vehicle mounted device that operates at a lower frequency than a base station
Mobile radio
A process in which electronic signals are converted into coded, audible signals
Telemetry
Radio frequencies between 30 and 300 MHz
VHF
Hand-carried or handheld devices that operate at 1 to 5 watts
Portable radio
Special base station radio that receives messages and signals on one frequency and then automatically retransmits them on a second frequency
Repeater
Radio frequencies between 300 and 3,000 MHz
UHF
Radio hardware containing a transmitter and receiver that is located in a fixed location
Base station
The transmission range of a ______ is more limited than that of a mobile or base station radio
Portable radio
The transfer of care officially occurs during
Your oral report at the hospital
Digital signals are also used in some kinds of paging and tone alerting systems because they transmit _____ and allow for more choices and flexibility
Faster
