Chapter 4

Question 1

Bruce Tuckman introduced a five-stage map of group evolution.

Which of the following is not one of the five stages?

Answer 1

Informing

Question 2

As group size increases, the risk of social loafing increases.

Answer 2

True

Question 3

According to Katzenbach and Smith in “The Discipline of Teams,” all the following are elements of the definition of teams except

Answer 3

A small group of people whose performance is a function of what its members do as individuals

Question 4

A group where members become conflict avoidant and focus more on trying to please each other may risk making flawed decisions, and even fall prey to groupthink.

In such a case, the group may be suffering from

Answer 4

Too much cohesion

Question 5

According to Katzenbach and Smith in “The Discipline of Teams,” most teams can be classified in one of three ways. Which is not one of these three classifications?

Answer 5

Teams that create things

Question 6

According to Katzenbach and Smith in “The Discipline of Teams,” a team cannot “own” its purpose unless management leaves it alone to develop its purpose.

Answer 6

False

Question 7

According to Patrick M. Lencioni in “The Trouble with Teamwork,” the first and most important step in building a cohesive and functional team is

Answer 7

The establishment of trust

Question 8

According to Patrick M. Lencioni in “The Trouble with Teamwork,” a leadership team is a group of executives who work independently with few expectations for collaboration, where members know exactly what they can, and more importantly, cannot expect of one another, and where can focus on how to accomplish goals with clarity.

Answer 8

False

Question 9

A group can be defined as

Answer 9

A collection of individuals who interact with each other such that one person’s interactions have an impact on the others.

Question 10

Group cohesion is influenced by all the following factors except

Answer 10

Strength

Question 11

All of the following are key decisions in designing effective teams, except

Answer 11

Task

Question 12

All of the following are social team roles except

Answer 12

Coordinator

Question 13

___ refers to the degree of camaraderie within the group and is often associated with increased levels of productivity and rewarding experience for the group’s members.

Answer 13

Cohesion

Question 14

The following are barriers to effective teams, except

Answer 14

Storming phase

Question 15

According to Patrick M. Lencioni in “The Trouble with Teamwork,”

Answer 15

Teamwork is a strategic choice

Question 16

In this stage of Bruce Tuckman’s model of group evolution, as members begin to feel sufficiently safe and included, they become more authentic and more argumentative. They begin to explore their power and influence and try to differentiate themselves from other group members instead of seeking common ground.

Answer 16

Storming

Question 17

According to Katzenbach and Smith in “The Discipline of Teams,” in addition to listening, responding constructively, and providing support to one another, teams must also have

Answer 17

an essential discipline