Chapter 4 Flashcards

1
Q

Why Is it Important to Select the Right Employees?

A

Improves effectiveness of other HR practices and prevents numerous problems.

Motivated employees who fit with the organizational culture can reduce disciplinary problems and diminish
costs associated with replacing employees who quit

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2
Q

What are Strategic Selection Decisions?

A

Job-person-fit

Seeks to match an individual’s abilities and
interests with the demands of a specific job.

Organization-person-fit is concerned with how well
the individual’s characteristics match the broader culture, values, and norms of the firm.

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3
Q

Give three examples of Technical Competencies.

A

Familiarity with marketing tools

  • Knowledge of labor law
  • Experience with recruitment
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4
Q

Give three examples of Methodological Competencies?

A

Analytical skills

Language proficiency

Computer programs

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5
Q

Give three examples of Social Competencies

A

Communication ability

Cooperation ability

Ability to manage conflict

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6
Q

Give three examples of Personal Competencies

A

Ambitiousness

Flexibility

Autonomy

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7
Q

What are the three different types of interview?

A

Exit interview

Appraisal interview

Selection interview

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8
Q

What are the characteristics of Selection interview?

A

Most frequently used selection method

Applicants respond to questions of an
interviewer.

Areas of questions include education, experience, skills, knowledge, CV related aspects

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9
Q

What is unstructured interview?

A

Open ended questions such as
“tell me about yourself” - not planned in advance

Allows interviewer to pose different questions to
different applicants.

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10
Q

What is Structured interview?

A

Uses a list of predetermined questions

All applicants are asked the same questions

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11
Q

What are the Difficulties of Unstructured Interviews?

A

Interviewer follows the candidate’s lead

Impression management strategies may be used to influence interviewers‘ predictions

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12
Q

What are the benefits of Structured interviews?

A

Use findings from job analysis (specification) to derive interview questions.

Pose standardized questions in the same order to all
candidates.

Train interviewers

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13
Q

What is Interview Structure?

A

Warm-Up

  • Small-talk

Self-Introduction of Applicant

  • Ask applicant to introduce him-/herself

Free Talk

  • Pose open questions related to applicant‘s introduction

Behavioral Questions

  • Ask for particular situations when applicant had to apply relevant competencies
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14
Q

Provide one example of a situational question?

A

Suppose you were giving a presentation on Blockchain and someone asked a very difficult question which you could not answer.

What would you do?

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15
Q

Provide one example of a Behavioral Question?

A

Based on your past work experience, what is the most significant action you have ever taken to help out a co-worker?

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16
Q

Give one example of a Job Knowledge Question?

A

What factors should you consider when developing a television advertising
campaign?

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17
Q

Give one example of a Background Question?

A

What experience have you had with direct point-of-purchase sales?

18
Q

Give one example of a Stress

Question?

A

Why did you do so poorly on this test?

How do you feel this interview is going?

19
Q

How to make Realistic Job Preview?

A

Give room for the candidate to pose questions

Include prospective colleague in the selection/interview process.

Describe the job responsibilities correctly in the interview.

20
Q

What are the disadvantages of Selection Tests?

A

Legal liabilities

Test anxiety

21
Q

What are the Advantages of Selection Tests?

A

Reliable and accurate means of selecting qualified candidates

Cost small in comparison

Identify attitudes and job-related skills that interviews cannot recognize

22
Q

What are the characteristics of a properly designed selection tests?

A

Objectivity, reliability, validity

Standardization: Uniformity of procedures and conditions of administering test

Norms: Frame of reference for comparing applicant’s performance with that of others

23
Q

What is Cognitive Ability Testing?

A

Measures learning and understanding.

Example: Intelligence tests.

24
Q

What is Personality Testing?

A

Measures patterns of thought, emotion, and behavior.

Example: Myers Briggs

25
What is Physical Ability Testing?
Assesses muscular strength, cardiovascular endurance, and coordination.
26
What is Integrity Testing?
Assess the likelihood that applicants will be dishonest or engage in illegal activity
27
What is Drug Testing?
Normally requires applicants to provide a urine sample that is tested for illegal substances
28
What is Work Sample Testing?
Measures performance on some element of the job
29
People who score well on cognitive ability tests are able to do what?
Develop a greater knowledge of the job, more quickly Make effective decisions Successfully reason and solve problems and Respond appropriately to new or complex situations
30
What is Personality?
Unique combination of psychological characteristics that affect how a person reacts and interacts with others
31
What are personality tests?
Tests that use projective techniques and TRAIT inventories to measure basic aspects of an applicant’s personality (traits, temperament, dispositions) such as introversion, stability, and motivation
32
What are the disadvantages of Personality test?
Personality tests - Particularly the projective type - are the most difficult tests to evaluate and use.
33
What are the Advantages of Personality test?
Tests have been used successfully to predict dysfunctional job behaviors AND identify successful candidates for overseas assignments
34
What is Personality-Job Fit?
An employee’s job satisfaction and likelihood of turnover depends on the compatibility of the employee’s personality and occupation.
35
What are the The Big 5 Personality Traits?
Openness Conscientiousness Extraversion Agreeableness Neuroticism
36
What are the Job traits associated with the Big 5 Personality trait Conscientiousness and Agreeableness?
Conscientiousness: Depandable Organized & Reliable Ambitious & Hardworking AGREEABLENESS: Kind & Cooperative Sympathetic & Helpful Courteous & Warm
37
What are the Job traits associated with the Big 5 Personality trait Openness & Extraversion?
Openness: Curious & Imaginative Creative & Complex Refined & Sophisticated Extraversion: Talkative & Sociable Passionate & Assertive Bold & Dominant
38
What are the Job traits associated with the Big 5 Personality trait Neuroticism?
Neuroticism: Nervous & Moody Insecure & Emotional Jealous and Unstable
39
What are the other tests which helps in measuring employee abilities?
Physical Ability Testing: Measures strength Mechanical Comprehension Testing Job Knowledge Testing: Measure candidate's knowledge of duties of position Internet Based Testing: Increasingly used to test applicants for required skills
40
How to Measuring Work Performance | Directly?
Work Samples Video Based Situational Testing Miniature Job Training and Evaluation Assessment Centers
41
What are the typical components of a Assessment Center?
Oral Presentation Group Discussion Simulation In-Basket In-Tray
42
What are the steps of Steps of an AC Process?
Prepare: Determine objectives and target groups ->Select Observers. Conduct: Train observers -> Welcome participants and Describe process. Decide & Feedback: Discuss evaluation ->Prepare appraisals