Chapter 4 Flashcards

1
Q

are any ASSET that a company can draw on when

crafting and executing a strategy

A

RESOURCES

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2
Q

physical resources such as cash, plant/machinery, etc

A

Tangible resources

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3
Q

non-physical resources that can be difficult to
quantify such as patents, trademarks, copyrights, trade secrets, reputation,
etc.

A

Intangible resources

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4
Q

are organizational and managerial SKILLS

necessary to strategically manage a diverse set of resources

A

CAPABILITIES

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5
Q

are unique STRENGTHS embedded

within a firm (things your firm is good at)

A

CORE COMPETENCIES

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6
Q

are distinct and fine-grained business

processes

A

FIRM ACTIVITIES

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7
Q

views resources as key to

superior firm performance

A

The RESOURCE-BASED VIEW (RBV)

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8
Q

each firm has different sets of resources

A

Resource Heterogeneity

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9
Q

—resources can’t be easily moved between firms

A

Resource Immobility

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10
Q

describes the internal activities a firm

engages in when transforming inputs into outputs

A

The VALUE CHAIN

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11
Q

add value directly as the firm transforms inputs to

outputs

A

Primary Activities

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12
Q

add value indirectly by supporting each of the

primary activities

A

Secondary Activities

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13
Q

is a framework for understanding how insights

from both INTERNAL and EXTERNAL ANALYSES can be synthesized

A

SWOT ANALYSIS

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14
Q

Strengths and weaknesses are _____ to a firm

A

INTERNAL

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15
Q

Opportunities and threats are _____ to a firm

A

EXTERNAL

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