chapter 4

Question 1

goal-oriented and integrated process of planning, recruiting, developing, managing, and compensating employees

Answer 1

talent management

Question 2

determining duties and skill requirements of a job and the kind of person who should b ehired for it

Answer 2

job analysis

Question 3

list of jobs duties, responsiblities, reporting relationships, working ocnditions, and supervisory responsiblities

Answer 3

job description

Question 4

a list of jobs human requirements

Answer 4

job specifications

Question 5

shows organization wide distribution of work,

Answer 5

organization chart

Question 6

workflow chart that shows inputs to outputs of a job

Answer 6

process chart

Question 7

study of flow of work from job to job

Answer 7

workflow analysis

Question 8

redesigning business processes

Answer 8

business process reengineering

Question 9

assigning workers additional same-level activities

Answer 9

job enlargement

Question 10

systematically moving workers from one job to another

Answer 10

job rotation

Question 11

redesigning jobs in a way that increases opportunities

Answer 11

job enrichment

Question 12

daily listings

Answer 12

diary/log

Question 13

usedto collet quantifiable data of duties and responsibilities of various jobs

Answer 13

position analysis questionaire

Question 14

classifies all workers into one of 23 major groups of jobs

Answer 14

standard occupational classification

Question 15

written item that shows what a worker does on one particular job task and how well they do it

Answer 15

task statement

Question 16

complete description of what the worker does and how and why he or she does it

Answer 16

job requirement matrix

Question 17

describing job in terms of measurable, observable that an employee doing that job must exhibit to do the job well

Answer 17

competency based job analysis

Question 18

Steps in Job analysis

Answer 18

Decide how you will use information
Review relevant background info
Select representative positions
Actually analyze the job
Verify the job analysis information with the worker performing the job and with his or her immediate supervisor
Develop job description and job specification