Chapter 4 Flashcards
What is communication?
The process of exchanging information with others by sending and receiving messages.
What is verbal communication?
Communication involving the use of spoken or written words or sounds.
What is nonverbal communication?
Communication without using words.
What is cultural diversity?
The different groups of people with varied backgrounds and experiences who live together in the world.
What is bias?
Prejudice.
What is culture?
A system of learned beliefs and behaviors that is practiced by a group of people and is often passed on from one generation to the next.
What are clichés?
Phrases that are used over and over again and do not really mean anything.
What is objective information?
Information based on what a person sees, hears, touches, or smells; also called signs.
What is subjective information?
Information that a person cannot or did not observe, but is based on something reported to the person that may or may not be true; also called symptoms.
What is incontinence?
The inability to control the bladder or bowels.
What does cyanotic mean?
Skin that is blue or gray.
What is an incident?
An accident, problem, or unexpected event during the course of care that is not part of the normal routine in a healthcare facility.
What is a sentinel event?
An unexpected occurrence that results in grave physical or psychological injury or death.
What is impairment?
A loss of function or ability.
What is farsightedness?
The ability to see objects in the distance better than objects nearby; also called hyperopia.
What is nearsightedness?
The ability to see things near but not far; also called myopia.
What is a cerebrovascular accident (CVA)?
A condition that occurs when blood supply to a part of the brain is blocked or a blood vessel leaks or ruptures within the brain; also called stroke.
What is hemiplegia?
Paralysis on one side of the body.
What is hemiparesis?
Weakness on one side of the body.
What is expressive aphasia?
Difficulty communicating thoughts through speech or writing.
What is receptive aphasia?
Difficulty understanding spoken or written words.
What is emotional lability?
Inappropriate or unprovoked emotional responses, including laughing, crying, and anger.
What is dysphagia?
Difficulty swallowing.
What does combative mean?
Violent or hostile.
